Branch Manager Job Description

We are seeking an experienced and dynamic leader to drive growth and operational excellence as the Branch Manager for Brightstar Care Hunterdon, a leading home care agency in Hunterdon County. The Branch Manager is responsible for the overall management, profitability, and strategic success of the branch.

Key Responsibilities:

Personnel Management

• Oversee branch staff and administrative personnel including the client care manager and office staff

• Conduct performance reviews, provide coaching/counseling, and implement disciplinary actions as needed

• Foster an engaged, productive, and customer-centric culture among the branch team

• Administer payroll, billing, time off requests, and maintain staffing levels to meet patient needs

• Develop staffing plans to accommodate projected patient volumes and branch growth

Financial Management

• Oversee the branch's financial performance including revenue/reimbursement management

• Ensure accurate billing/coding through ongoing audits and staff training

• Manage branch expenses including weekly payroll, supplies, and other operational costs

• Approve weekly invoices and submit monthly financial/operational reports to corporate

Clinical Operations

• Oversee branch operations related to patient admissions, care delivery, and quality assurance

• Ensure adherence to Brand Standards and State regulations

• Investigate and resolve patient and employee complaints/grievances in a timely manner

• Coordinate and participate in annual state surveys and accreditation processes

Requirements:

• 2 years of branch manager experience

• 2 years of home health, hospice, or post-acute care operations

• Extensive knowledge of home care clinical practices, regulations, documentation, and reimbursement models

• Proficient with Microsoft Office suite, scheduling/EMR software, and operating healthcare applications

• Excellent communication, interpersonal, and public speaking/presentation abilities

• Strong business acumen with a track record of driving operational improvements and financial growth

• Proven skills in managing multi-disciplinary teams and developing/mentoring staff

• Compassionate leader focused on delivering quality patient-centric care

• Bachelor's degree in Healthcare Administration, Nursing, or related clinical field preferred

The Branch Manager is a vital leadership role overseeing all facets of branch operations while serving as the primary driver of business growth and profitability This is a fast-paced, hands-on position requiring flexibility and commitment to our company's mission of delivering superior home healthcare services.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Home health: 2 years (Required)
• Branch Manager: 2 years (Required)

Ability to Commute:

• Clinton, NJ (Required)

Work Location: In person