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PATIENT CARE SPECIALIST
$36k-46k (estimate)
Full Time 2 Weeks Ago
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BrightSpring Health Services is Hiring a PATIENT CARE SPECIALIST Near Oklahoma, OK

PATIENT CARE SPECIALIST
Job LocationsUS-OK-OKLAHOMA CITY
ID2024-141082Line of BusinessAmeritaPosition TypeFull-TimePay MinUSD $20.00/Hr.Pay MaxUSD $26.25/Hr.
Our Company

Amerita

Overview
Come join our closed-door specialty infusion pharmacy! Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.

The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.

* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
* Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
* 401(k) Retirement Plan with Employer Match
* Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
* Employee Discounts
* Tuition Reimbursement
* Paid Time Off & Holiday

Responsibilities
    Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
  • Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
  • Inbound calls should be handled using first call resolution customer service practices
  • Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
  • Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
  • Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
  • Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs
Qualifications
  • High School Diploma or GED
  • Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
  • Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
  • 2 years pharmacy experience
  • 3 years pharmacy experience preferred
  • Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
  • Specialty pharmacy operations, leadership skills desired
  • Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
About our Line of Business
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on TwitterandLinkedIn.
Additional Job Information
  • Percentage of Travel: 0-25%
Salary Range
USD $20.00 - $26.25 / Hour
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

06/27/2024

WEBSITE

brightspringhealth.com

HEADQUARTERS

Louisville, KY

SIZE

<25

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If you are interested in becoming a Patient Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Specialist job description and responsibilities

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Conducting regular patient rounds and meeting with the patient’s family members when necessary.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Specialist jobs

Learning environment, research and patient care, rankings, faculty, and vision and values.

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To pursue a career as a certified PCT, there are certain educational requirements like National Certified Multi-Skilled Patient Care Technician™ (NCMSPCT™) that must be met.

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To be an excellent Patient Care Specialist, attend trainings for Certified Patient Care Technician/Assistant (CPCT/A).

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Pursue a state-approved educational program.

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Step 3: View the best colleges and universities for Patient Care Specialist.

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