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PATIENT CARE SPECIALIST
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$36k-47k (estimate)
Full Time 3 Days Ago
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BrightSpring Health Services is Hiring a PATIENT CARE SPECIALIST Near Dallas, TX

PATIENT CARE SPECIALIST

Job LocationsUS-TX-DALLAS
ID2024-141716Line of BusinessAmeritaPosition TypeFull-TimePay MinUSD $20.00/Hr.Pay MaxUSD $26.25/Hr.

Our Company

Amerita

Overview

The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.

Schedule: Monday - Friday 8:30am - 5:30pm Central Time Zone

This is a Work From Home position once trining has been completed at the on-site location.

*Position will be posted for a minimum of 7 business days

Responsibilities

    Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
  • Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
  • Inbound calls should be handled using first call resolution customer service practices
  • Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
  • Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
  • Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
  • Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs

Qualifications

  • High School Diploma or GED
  • Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
  • Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
  • 2 years pharmacy experience
  • 3 years pharmacy experience preferred
  • Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
  • Specialty pharmacy operations, leadership skills desired
  • Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.

About our Line of Business

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on TwitterandLinkedIn.

Additional Job Information

  • Percentage of Travel: 0-25%

Salary Range

USD $20.00 - $26.25 / Hour

Job Summary

JOB TYPE

Full Time

SALARY

$36k-47k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/18/2024

WEBSITE

brightspringhealth.com

HEADQUARTERS

Louisville, KY

SIZE

<25

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The following is the career advancement route for PATIENT CARE SPECIALIST positions, which can be used as a reference in future career path planning. As a PATIENT CARE SPECIALIST, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT CARE SPECIALIST. You can explore the career advancement for a PATIENT CARE SPECIALIST below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Specialist job description and responsibilities

Patient care technicians often act as the patient’s primary care giver, making them responsible for assisting with the daily activities they are no longer able to perform.

02/11/2022: Somerset, NJ

Patient care specialists help organize and process paperwork to ensure patients receive the care they need.

02/27/2022: Lima, OH

These professionals are responsible for making patients feel comfortable and cared for, which often requires them to provide emotional support and guidance to patients during their hospital stay or clinic visit.

02/18/2022: Casper, WY

Conducting regular patient rounds and meeting with the patient’s family members when necessary.

04/02/2022: Winston Salem, NC

Patient care technicians work closely with nurses and health care staff to ensure patients are healthy and comfortable.

02/22/2022: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Specialist jobs

Learning environment, research and patient care, rankings, faculty, and vision and values.

01/26/2022: New Orleans, LA

Pate Care Specialist should be knowledgeable in patient assistance and care procedures.

02/13/2022: Fort Smith, AR

To pursue a career as a certified PCT, there are certain educational requirements like National Certified Multi-Skilled Patient Care Technician™ (NCMSPCT™) that must be met.

02/07/2022: Cleveland, OH

To be an excellent Patient Care Specialist, attend trainings for Certified Patient Care Technician/Assistant (CPCT/A).

02/13/2022: Cleveland, OH

Pursue a state-approved educational program.

03/29/2022: Lynchburg, VA

Step 3: View the best colleges and universities for Patient Care Specialist.

Butler University
Carroll College
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