The Office Coordinator will ensure that the Ohio regional office operates efficiently by helping to facilitate communication between the different departments working within the office, helping to coordinate and schedule services related to the building/office needs and act as a supporting member to all departments utilizing the regional office. This position also supports the Minnesota corporate team as needed and will work with outside vendors, guests and the general public providing a high level of customer service.

1. Minimum of three (3) years administrative experience.

2. Must have the ability to effectively manage multiple tasks efficiently.

3. Strong administrative skills, including proficiency with Microsoft Office products and keyboarding skills.

4. Maintain flexibility with change and possess the ability to switch directions when new situations arise.

5. Must have the ability to work independently with limited supervision. Make independent decisions when needed and be accountable for these decisions. Possess a sense of urgency.

1. Must have strong project and process management skills.

2. Must be project oriented with the ability to handle multiple tasks and meet deadlines.

3. Good customer service skills. Manage difficult or emotional customer situations. Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance. Meet commitments.

4. Strong communication (oral and written), critical thinking and analytical ability required.

a) Oral – Speaks English clearly and persuasively in positive or negative situations. Listens and asks for clarification. Responds well to questions. Participates in meetings.

b) Written – Writes English clearly and informatively. Edits work for spelling and grammar. Presents numerical data effectively. Able to read and interpret written information.

5. Good planning/organizational skills. Ability to prioritize and plan work activities. Use time efficiently. Plan for additional resources. Set goals and objectives. Develop realistic action plans.

6. Good interpersonal skills. Ability to focus on solving conflict, not blaming. Maintain confidentiality. Listen to others without interrupting. Keep emotions under control. Remain open to others’ ideas. Willing to try new things.

7. Excellent teamwork skills. Ability to balance team and individual responsibilities. Exhibit objectivity and openness to others’ views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone’s efforts to succeed.

8. Excellent attendance/punctuality. Must be consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.

9. Excellent dependability. Must be able to follow instructions and respond to management direction. Able to take responsibility for own actions. Keep commitments. Complete tasks on time or notify appropriate person with an alternate plan.

10. Commitment to diversity. Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Promote a harassment-free environment.

11. Ability to pass background and drug screenings.