Brightpoint (formerly known as Children’s Home & Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Lead Eligibility Specialist works within the Child Care Assistance Program (CCAP) to provide support and assistance to parents and guardians who are requesting childcare services while they work, attend school or seek employment. As a Lead Eligibility Specialist, you will review all CCAP documents and supporting evidence related to parents/guardians receiving assistance through the Illinois Department of Human services (IDHS) and childcare providers receiving payment. The Lead Eligibility Specialist also provides training and coaching to peers on the CCAP processes.

Candidate qualifications:

• High School diploma or equivalent required; Associate's degree from an accredited college or university equivalent to social work, customer service, data entry, or related field preferred.
• A minimum of three years' experience in bookkeeping and/or customer service strongly preferred.
• Demonstrates a thorough- knowledge of all aspects of the Child Care Assistance Program (CCAP).
• Excellent written and verbal communication skills required.
• Proficiency with computer systems, including Microsoft products, required.
• Valid driver's license, insurance, and a reliable vehicle preferred.

Job details:

• Compensation: Range starts at $18.47/hour; offers are commensurate with experience.
• Benefits: Medical/dental/vision insurance, 3 weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: Brightpoint Child & Family Center Carpentersville; Required to work out of three sites Palatine, Carpentersville, and Schaumburg
• Schedule: Full-time, hourly; general business hours. Palatine, Carpentersville, and Schaumburg
• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Where you work matters.

We believe that by building diverse and inclusive teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)

We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and learning opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your unique and authentic voice to disrupt the systemic inequality impacting children and families, we encourage you to apply today.

Click here to review our agency’s Blueprint for Impact.

Brightpoint is committed to the principles of Equal Employment Opportunity and Affirmative Action. All employment activities are conducted in an equal and equitable fashion. The Agency prohibits employment discrimination on the basis of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, gender identity, gender expression, marital status, parental status, veteran status, source of income, and any other legally protected category in the recruitment, selection, hiring, determination of salary level and benefits, promotion, demotion, layoff, termination, and other terms and conditions of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)