A BrightHouse Experience Designer is someone who is tasked with creating immersive experiences—digital, physical, or both. They are individuals who use insights grounded in human behavior to create compelling experiences that leave lasting impressions. There are many tools at their disposal, technology, vernacular cues, sensory input, graphics, and motion. They share many qualities with an art director and designer in the sense that their work must start with a concept. And they craft holistic designs that create a feeling, deliver information, inform, and inspire action. However, unlike art directors who are conceptually focused, experience designers are also focused on the creation and execution of digital and experiential concepts. 

BrightHouse is looking for a Thinker and Experience Designer who thinks strategically as well as creatively, knows how to lead clients, is organized and self-motivated, and has a fantastic eye for design.​ Their energy and enthusiasm are apparent, and their skills are seen vividly in their work. They’re responsible for the exploration and conceptualization of design options on a number of deliverables including personas, user flows, journey mapping, service blueprints, identities, looks/feels, digital prototypes, collateral, illustrations, packaging, physical environments and activations, presentations, etc. They work as a member of a larger team and must be able to collaborate and communicate effectively to those around them, often in tight timeframes. This person is a conceptual thinker – strategic as well as pragmatic; and has an ability to generate trust and build alliances with co-workers. And above all, they have the professional maturity to accept critique in one’s work. 

The BrightHouse internship program is a paid internship in our Atlanta office, June-August 2024. We look forward to having you in office three days a week and expect candidates to reside in Atlanta for the duration of the internship. Candidates must be available for full-time work schedules.

DESIGNER REQUIREMENTS 

• Examples of design work in a portfolio site or link to a PDF that demonstrate expertise in creating innovative and engaging digital and physical experiences.
• Ability to contribute concepts for all client engagements is mandatory as well as participation in meetings and critiques, face-to-face and on the phone 
• Must be consistent in delivering relevant and unexpected work 

• Collaborate and communicate effectively in English, both written and verbally, with all BrightHouse team members, vendors, and clients 
• Work closely and often with a writer or writers along with strategists 
• Conduct conceptual exploration and when necessary be able to adjust and improve the work to be its’ very best 
• Seek out opportunities for personal creative growth by working outside their area of expertise and finds new ways to achieve even greater results 

DESIGN ROLE 

• Thought partner across BrightHouse with the ability to not only understand strategy but come up with amazing ideas from it 
• Work efficiently and effectively and demonstrate time management excellence along with assisting teammates to do so 
• Advance the company’s strength—increasing new business too 
• Simple brilliant work often within quick deadlines 

• Keen eye for design 
• A love for human-centered design and design thinking 

TEAMWORK 

• Supports all internal team members and always performs in the best interest of BrightHouse 

• Gives and takes feedback happily, enabling the work and teammates to thrive 

QUALIFICATIONS 

• Bachelor’s degree or higher in design, experience design, interaction design, or other related field. 
• Ability to interact effectively with people at all organizational levels 

• Analytical, detail focus, problem-solving, decision making and organization/​planning aptitude 
• Proficient oral and written communication skills 
• Familiarity with UX research methods and usability testing 
• Highly proficient in design software such as Figma, Cinema 4D, and Adobe Creative Suite 
• Basic understanding of HTML, CSS, and JavaScript are a bonus 

• Experience working in After Effects and/or Final Cut Pro are a bonus 

BrightHouse, a business division of the Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. We are required to maintain records of the race and gender of all applicants that provide this information voluntarily in connection with our Affirmative Action plan. 

Completion of this self-identification form is entirely voluntary. Provision of the following information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

BrightHouse is an E-Verify Employer. Click here for more information on E-Verify.