6 Help Desk Analyst Jobs in Dover, DE
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Bright Vision Technologies is Hiring a Help Desk Analyst Near Dover, DE
Candidate must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role.
Job Title: Help Desk Analyst
Job Location: Dover, DE.
Job Type: Onsite
Qualifications-
- This position will be on-site in Dover, Delaware Monday-Friday from 7:30AM-3:30PM.
- At times, this position will require traveling to various department locations located in Delaware.
- There is no remote or hybrid options available for this position.
- Any interested persons for this position must be able to provide their own transportation to work and to various department office locations.
- This position will serve as a contact for level 1 support, serve as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.
- This position requires the person be able to speak to persons with technical and non-technical department staff and find solutions.
- Experience with a variety of call-tracking software and providing customer service assistance in-person preferred.
- Experience with Microsoft inTune preferred but not required.
- Interview candidates will be asked to perform a performance task on-site during the interview process.
- Must be able to work independently and work in a team environment, and complete assigned tasks.
- Communication skills both written and spoken is a must.
Would you like to know more about this opportunity? For immediate consideration, please send your resume directly to Venkat at Venkat.r@bvteck.com or Phone 1 (732) 2987641
At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
Job Summary
Contractor
$63k-79k (estimate)
03/15/2024
04/23/2024
The job skills required for Help Desk Analyst include Help Desk, Customer Service, Operating System, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst positions, which can be used as a reference in future career path planning. As a Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst. You can explore the career advancement for a Help Desk Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
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Gathering and triaging cases that require attending to.
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Help desk analysts troubleshoot difficulties with computers and their connections.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Use common words and punctuation.
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Set a time limit then change tactics.
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Find ways to get job experience.
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Step 3: View the best colleges and universities for Help Desk Analyst.
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