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Practice Assistant II-(3288929)
Description
PRINCIPAL DUTIES AND RESPONSIBILITIES : Indicate key areas of responsibility, major job duties, special projects and key objectives for this position.
These items should be evaluated throughout the year and included in the written annual evaluation.
Actual job duties may vary by department (see Addendum B for more detail)
ØManage patient referrals and links them to scheduled office appointments.
ØSchedule patient appointments and coordinates the scheduling of diagnostic testing.
ØEnsure the completeness of all required benefits eligibility, waivers, etc.
ØUnderstands HMO, Managed Care, and other Third-Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues, with an ability to perform electronic insurance verification.
ØUnderstands financial services and self-pay resources and provides patients with information as needed.
ØProvides coverage to the outpatient clinic front desk, performing all check -in and -out functions as outlined by the BWH Front Desk Standards of Operations.
ØDaily monitoring and execution of the eReferral work queue for BWH MSC FXB.This includes scheduling referral appointments from the work queue.
Also, work to ensure all the BWH expectations are met with scheduling referral appointments.
ØDaily monitoring and execution of the MSC schedule mailbox.
ØProvides support and information to patients and providers to problem solve and manage complex administrative issues
ØCompletely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification and payment collection.
ØMaintains confidentiality and privacy, which is consistent with HIPAA / PHI guidelines.
ØProvides cross-coverage for other staff members for absences, vacations, etc. and during variations in workflow, as needed.
ØAssists with training and orientation of new staff, where applicable.
ØWorks on special projects as directed.
ØPerforms all other tasks which would facilitate the flow of patients through the Multi-Specialty clinic or which enhance the quality of service to patients.
Qualifications
QUALIFICATIONS :
Technical skills required :
ØKnowledge of practice operations and standards.
ØUnderstanding of procedures including filing, copying, scanning, printing, and faxing.
Ø Phone skills : Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.
Ø Verbal skills : Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner.
Ø Organization Skills : Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
Ø Writing Skills : Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages.
Ø System Skills : Ability to type accurately and enter data at an intermediate level. Advanced computer skills. Ability to use all applicable applications at highest competency level.
ØUnderstanding of the appropriate use and importance of related forms.
ØIntermediate understanding and use of medical terminology.
ØIntermediate comprehension of insurance types and referral process.
ØIntermediate comprehension of registration and fiscal information.
ØKnowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA
WORKING CONDITIONS :
Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.
HOSPITAL WIDE RESPONSIBILITIES :
brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Last updated : 2024-05-08
Full Time
Ambulatory Healthcare Services
$102k-132k (estimate)
03/01/2024
07/19/2024
brighamandwomens.org
BOSTON, MA
7,500 - 15,000
1994
KARL H BREUING MD
$1B - $3B
Ambulatory Healthcare Services
The job skills required for Practice assistant include Customer Service, HIPAA, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Practice assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Practice assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Practice assistant positions, which can be used as a reference in future career path planning. As a Practice assistant, it can be promoted into senior positions as a Benefits Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice assistant. You can explore the career advancement for a Practice assistant below and select your interested title to get hiring information.
If you are interested in becoming a Practice Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Practice Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Practice Assistant job description and responsibilities
A medical practice assistant helps medical staff such as doctors or nurses provide clinical or administrative care.
02/25/2022: Springfield, MO
A practice assistant works for a law firm processing legal documents and completing other administrative tasks, such as making travel arrangements or proofreading correspondence.
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Medical practice assistants are cross-trained to perform administrative and clinical duties, as evidenced by the Occupational Analysis of Medical Assistants.
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They cannot perform any procedure, technique, or treatment that would constitute the practice of medicine.
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Medical practice assistants may collect specimens, such as urine, blood, or sputum, for lab tests, and perform STAT screenings.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Practice Assistant jobs
Become tech-savvy and software fluent.
04/13/2022: Gastonia, NC
Graduate with an undergraduate degree.
02/25/2022: Worcester, MA
Pass the Physician Assistant National Certifying Exam.
05/05/2022: Newport News, VA
Legal practice assistants need to be able to prioritize, delegate, and keep track of multiple workflows… all while staying calm under pressure.
04/28/2022: Elkhart, IN
Since legal practice assistants are responsible for conducting research, they should develop strong analytical skills.
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Step 3: View the best colleges and universities for Practice Assistant.