Join our team as a Sales Support Specialist where you will be able to showcase your abilities to deliver customer service and administrative support across our sales team. If you are result-oriented, problem solving-focused and enjoy a mix of independent and collaborative work, this may be the perfect fit for you. Plus, you'll have access to our excellent compensation and benefits package!

How you will contribute to the team:

• Support sales team through product availability analysis and order issue resolution
• Create and distribute miscellaneous business reports to support the sales team
• Provide support to internal team by gathering sales information related to accounting and finance, marketing, logistics, etc.
• Process orders and dispatching through Oracle business system; ensure accuracy and completeness of sales orders
• Create and maintain database of customer details
• Respond to phone, email, fax and website inquiries
• Complete invoicing process to include ship confirming order, producing invoices, and supplying invoice copies to customer via mail and/or email
• All other duties as assigned

What education and skills you will bring:

• Bachelor’s degree, equivalent work experience, or combination of education and work experience – required
• Proficiency with Microsoft Office products – required
• Sales/service of Agricultural products experience – an advantage, not a requirement
• Experience with Oracle – an advantage, not a requirement
• Experience with Salesforce – an advantage, not a requirement

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Day shift
• No weekends

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Ability to Commute:

• Dubuque, IA 52003 (Required)

Ability to Relocate:

• Dubuque, IA 52003: Relocate before starting work (Required)

Work Location: In person