In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.

Job Specific Responsibilities:

* Performs patient service and administrative duties and office work.

* Coordinates diagnostic tests referrals and tracks appointments visits and authorization

* Verifies Insurance

* Prepares Billing

* Collects data and generates quality assurance reports

* May provides cross coverage to other practices and/or positions, as appropriate

* Provides basic information to patients

* Triages Phone calls

* Orders Medical Records

* Registers and re-registers Patients

* Schedules Patient appointments using an automated or manual system

* Ensures patient forms are completed accurately

* Verifies Patient Demographics/EDI Insurance Verification

* Collects Co-Pays

* Assists with training/orienting of new staff

* Order Entry

* May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I

* Performs and participates in special projects as directed

* May assist with training and guidance of staff.

* Acts as a liaison with other hospital departments and PHS affiliates

* Provides functional guidance to Levels I & II EE's

* Participates in department or hospital wide committee's.

Required:

* Word Processing Skills. Knowledge of Spreadsheets and database systems. Accurate typing. Understands HMO, managed Care and various coverage options. Strong Communication Skills, both oral and written. Ability to Prioritize work.

* Minimum of 3 years related experience, preferably in a clinical setting or Patient Services Coordinator I could move into this level within 1-3 years based on demonstrated proficiency

* HS Diploma required

Preferred:

* Completion of a certificate and Associate degree preferred in Business related or Medical assisting program or Equivalent.