Accelerated Retail Store Management Program

Employee : Regular : Full time

Location : Fort Meade , MD

Team : Retail

2020 15499

Zip Code : 20755

Posted Date : 2021-04-15 13 : 00 : 00

Job Description

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services. Company Overview

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores.

The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Responsibilities

An accelerated and intensified development position designed for experienced retail store managers from other retail companies to become familiar with Bridgestone Retail Operations (BSRO) policies, procedures, product lines, organization, sales programs, etc.

The teammate assigned to this position is recruited and selected under the program designed to develop qualified BSRO Store Manager candidates on a fast-track in 4 months or less time frame, if successful.

During this period, training is designed as a function of the incumbents background and the intended Store Management assignment and is geared towards developing the candidates ability to lead and manage his / her own store.

Job Duties :

Actual assignments during this period will include :

• In-Store Customer Service Positions at various locations throughout the region to allow the incumbent exposure to providing exceptional customer service and being exposed to various store locations, store managers, existing equipment, policies, programs, etc. (60%)
• Training Sessions and Travel Time with Region Staff Members (Region Manager, Finance Leader, HR Business Partner, Education Partner. (15%)
• Specific Store Location Assignments where incumbent will virtually shadow the store manager throughout the work day and will observe / perform many of the actual store manager functions as required and available. (15%)
• Structured product, policy, and sales management training and development incumbent will be required to complete all the currently require core, position, and suggested education modules required for the store management position during the training period. (10%)

Seeking a leader who can :

• Engage teammates and improve retention
• Deliver on commitments and key performance indicators
• Has a passion for developing others
• Lead and manage stores through change
• Properly recognize teammates for their accomplishments
• Take care of our customers and support the communities we serve
• Excellent leadership and coaching skills
• P&L Experience and responsibility
• Proven customer service excellence leaders. Experience resolving customer concerns and creating sustained customer loyalty
• Track record of top line sales growth and bottom line profit growth is preferred
• Responsible for developing strategies, setting personal goals, team goals, and resulting in successful implementation
• Track record of coaching and developing direct reports for personal and professional growth opportunities and career mapping
• Have held the ultimate recruiting, interviewing, selection, and termination responsibilities

Qualifications

Minimum Requirements :

• 5 years of Retail Management Experience
• College degree is preferred but not required.
• Must have a valid drivers license
• Experience in the automotive industry is a plus!
• Candidate must be able to work a flexible schedule
• Military veterans encouraged to apply!
• Pre-employment drug test, physical exam and background check required.
• Flexibility to travel from store to store to engage in different strategic training programs
• Ability to relocate

Employee Type

Regular : Full time