Overview

Are you looking for a place where you can make a genuine difference in our patients’ lives?

With over 25 locations and growing, Our culture of love for our patients and employees is the top priority. Our commitment to our Core Values allows us to be the provider and employer of choice.

We embrace a diverse workforce and understand that our employees are key to providing quality care and our most important resource.

Join us today and grow with us!

Responsibilities

The Patient Care Coordinator is responsible for assisting the Director of Patient Care Services in day to day clinical operations for the branch to ensure a seamless and organized hospice care system.

The Patient Care Coordinator maintains a comprehensive working knowledge to assist in training new clinical staff, and to serve as a resource for field staff.

Essential Job Functions / Responsibilities

1. Coordinates training for new hires; to include EMR training, orientation books, and clinical supplies.

2. Assists Quality assurance with chart audits, clinical authorizations

review and auditing compliancy for patients.

3. Works with the Director of Patient Care Services and staff clinicians to gather, collate, and report patient care summary information to Case Managers.

4. Regularly participates in interdisciplinary group meetings and assures through attendance and record reviews that meetings are conducted in accordance with Agency and CMS regulations.

6. Works with all members of the clinical team to ensure that patients are following physician plan of care orders.

7. Works with the Director of Patient Care Services and Scheduling teams to ensure proper staff utilization, and confirms that consents and NMNOC's are plotted correctly on start of care.

8. Assists with Quality Assurance of referral documentation.

9. Approve and track supply orders for the branch to ensure availability of

sufficient inventory for clinicians.

10. Communicates schedule with triage and on-call staff.

11. Obtains orders for intake and completes a random examination for Quality Assurance of patient referrals.

12. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Bridge Hospice.

13. Participation in Quality Assurance / Performance Improvement Program and Bridge Hospice sponsored training.

Qualifications

1. At least two years of experience in health care managed care coordination, preferably in hospice care.

2. Complies with acceptable professional standards and practice.

3. Demonstrates good communication, negotiation, and public relations skills.

4. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

Additional Information

We are invested in our employees and their well-being. Benefits Include :

Competitive compensation

Fleet car program with insurance, maintenance coverage, and gas card.

Dynamic, fun, team-oriented work environment

Countless growth and development opportunities

Flexible Schedules

Medical, dental and vision insurance

Company Paid Life insurance

Mileage Reimbursement

Paid Holidays

Paid Sick Days

Employee Assistance Program

401K

And so much more!

Last updated : 2024-05-02