SUMMARY

The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the property's value. Property Manager must embrace the concepts of Leadership, Group Responsibility and Servant Leadership.

Position Responsibilities:

• Demonstrate ability to understand financial goals and operate assets in owners’ best interest in accordance with the Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Analyze monthly performance and budget projections, discuss strategies with the Regional Property Manager, and complete annual asset business plans and budget forecasts.
• Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
• Generate necessary legal action, documents, and processes in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
• Ensure that A/P invoices are submitted to the corporate office for payment and handle petty cash and all funds.
• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. 
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. 
• Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. 
• Ensure that all service requests are recorded and communicated appropriately to maintenance. 
• Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. 
• Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
• Respond to residents' needs and coordinate with staff to resolve problems.
• Represent the company in a non-lawyer capacity for scheduled hearings.
• Maintain positive relationships and high retention levels with all residents through carefully implemented tenant nurturing plans.

Qualifications:

• A minimum of 3 years’ experience in onsite property management, including leasing and bookkeeping knowledge.
• High school diploma or equivalent is required. Bachelor’s degree is preferred.
• Excellent interpersonal communication skills, including the ability to motivate and lead a team.
• Proficiency in Microsoft Office (Word, Excel).
• Exposure to property management software and accounting software. 
• Ability to review, understand and report financial information.
• A comprehensive understanding of marketing techniques and budgeting.
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.