Job Details

Purpose

The Receptionist acts as the first point of contact for all office guests and is responsible for the administrative tasks associated with daily business operations.

Essential Job Functions

Greet clients, visitors, and guests

Determine the purpose of each person’s visit and escort them to the appropriate person or location

Answer, screen, and direct phone calls to staff

Take messages and schedule appointments as needed

Receive mail, documents, packages, and courier delivers and distribute them accordingly

Perform general administrative and clerical duties such as filing, recordkeeping, copying, and upkeep of front lobby and reception desk

Data entry projects

Other duties as assigned

Work Hours

This is a non-exempt position. Work hours to be determined based on the needs of the business. Overtime may be required to meet business needs.

Competencies

Excellent verbal communication skills

Excellent interpersonal and customer service skills

Basic understanding of administrative and clerical procedures and systems

Proficient with Excel, Word and other related software

Work Environment

Standard office with shared common space and individual workspaces with dividers.

Physical Demands

Prolonged periods of sitting at a desk

Prolonged periods of working at a computer

Must be able to lift 20 pounds

Supervisory Responsibility

None. All questionable matters are referred to Supervisor.

Travel

None

401(k) with a 4% employer match

Medical, dental and vision – 100% paid for by the employer

Paid holidays, vacation and Washington paid sick leave

Positive attitude

Friendly disposition

Enjoys interfacing with office staff and customers both on the phone and face to face

Ability to transfer phone calls to different employees and departments

Requires a high school diploma and/or equivalent

Previous experience as a Receptionist is preferred but not required

Proficiency with Microsoft Office Suite