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Assistant Vice President, Administrative Operations
505 8th Ave, New York, NY 10018, USA
Req #2407
Thursday, March 21, 2024
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Property Management department is responsible for the day-to-day operations of Breaking Grounds current permanent housing portfolio and the successful transition of new buildings to operations. Property Management plays an integral role in Breaking Grounds overall mission by providing the foundation for individuals and families to make a successful transition from homelessness once people have been housed.
Reporting to the Vice President, Property Management, the Assistant Vice President, Administrative Operationssupervises the Director of Administrative Operations, and provides strategic and tactical leadership to optimize the departments performance and effectiveness and ensure that a culture of high standards is always maintained.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee and directly supervise staff, including the Director of Administrative Operations who, in addition to other responsibilities, oversees the departments centralized team of Recertification Specialists. In this capacity , the AVP is responsible for performance management, implementing systems of accountability and strategies for ensuring performance standards are met, monitoring, and reporting on critical areas of work and KPIs, and supporting the learning and development of the Director of Administrative Operations and their team
In the VPs absence, will provide direct support to AVPs with portfolios of buildings. They will work in partnership with the DVP, Facilities Operations, to ensure smooth and seamless operations including escalating critical matters to executive leadership
Work in partnership with the DVP, Facilities Operations to support efforts to ensure safe, clean, structurally sound, and healthy buildings
Provide regular reporting, as directed, to VP and others
Develop, implement, monitor , and refine as needed, department wide standard operating procedures, policies, and best practices. Must effectively collaborate with relevant stakeholders to ensure alignment with organizational practices and standards
Partner with BG Legal Affairs team to implement standard rent collection practices, problem solve challenging cases, and establish protocols and expectations for managing tenant legal cases
Implement systems and practices to ensure site level comprehension and operational use of department KPIs. Will work with VP and other department leadership to develop and monitor corrective action plans as needed
Effectively collaborate with colleagues in Data Strategy and Quality Assurance to implement practices and strategies that will support the long term health and stability of our buildings and tenants
Support sound financial management of the portfolio to promote fiscal responsibility and ensure stable and health operations, including development of startup, short- and long-term budgets, ongoing financial monitoring, and recommending adjustments. Will monitor expenditures and ensure sites are adhering to department approval processes
Responsible for supporting the department to effectively manage landlord-tenant activities, including legal matters, across the portfolio in keeping with applicable laws and regulations, BG policies and procedures as well as values and goals, and best practices
Implement strategies to ensure site level leadership possesses and demonstrates the requisite sophistication and depth of knowledge required to effectively lead building tours, informational conversations, events, and more for an array of critical stakeholders
Oversee department incident management efforts to ensure compliance with organizational policies and procedures and to support best practice
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience. Master's degree preferred
Minimum of 7 years of experience in property management and/or supportive housing. Experience with social services, policy or housing development preferred
Minimum of 7 years of experience in supervisory capacity. Demonstrated ability to lead, inspire, manage, coach, and supervise others
Experience managing multiple programs and/or building sites
Advanced knowledge of local, state, and federal housing and social service regulations
Advanced knowledge of funding sources for housing and social service programs
Ability to manage multiple significant priorities, including complex and time sensitive projects
Strong leadership skills, excellent communication skills, and commitment to problem solving and creative thinking
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
EOE/M/F/Vet/Disabled
Other details
Pay Type Salary
Min Hiring Rate $115,000.00
Max Hiring Rate $135,000.00
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505 8th Ave, New York, NY 10018, USA
Full Time
$187k-240k (estimate)
04/22/2024
05/11/2024
breakingground.org
MEMPHIS, TN
200 - 500
1990
$10M - $50M
In 1990, a small group of people came together to bring to scale a new model of housing for people who were experiencing or at risk of homelessness - permanent supportive housing. The result was Breaking Ground's Times Square residence. Nearly 30 years later, the Times Square remains the largest supportive residence in the country, and thousands of people have been able to escape or avoid life on the streets by finding a home in one of its 652 apartments. Today, Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. ...Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. And for individuals and families at the edge of homelessness, our affordable apartments serve a a crucial safety net. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
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