General Summary:

Under general supervision of the Senior Systems Analyst, the Applications Administrator will act as the primary system administrator for assigned applications as well as the escalation point for more in-depth and complex issues.

Essential Duties:

· Serves as Administrator of assigned applications by maintaining the installation, configuration, troubleshooting, and documentation.

· Evaluates, tests, and applies updates and patches to assigned applications on a scheduled basis.

· Troubleshoots, resolves, and documents issues and changes related to assigned applications.

· Communicates effectively with all stakeholders and users to address application issues, upgrades, and changes.

· Researches, proposes, and implements systems enhancements that will improve the reliability, features, and performance of the assigned applications.

· Learns new applications, technologies, and processes as they relate to the customer needs.

· Becomes knowledgeable of the capabilities of major applications, having a clear understanding of their capabilities and how they interact to identify additional integration opportunities.

· Collaborates with users to identify needs and gather requirements for reporting, enhancements, changes, etc. as they pertain to assigned applications.

· Provides consistent and reliable support to the users through training and documentation for optimal use of the application.

Other Duties as assigned.

Supervision

Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations.

Given: This is a non-supervisory position.

Education

Required: Associates in a computer science or related field; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Preferred: Bachelor’s Degree in Computer Science, CIS, MIS, Business Administration, Database Administration or related field.

Experience

Required: One (1) year of work experience as an Applications Administrator, Business Analyst, Programmer, System Administrator, Database Administrator, or related field.

Preferred: Two (2) years of related work experience.

Certificates, Licenses, Registrations

Required: None required.

Preferred:

Physical Demands

Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Knowledge, Skills, & Abilities

Typical: PC hardware and software including MS windows and Office applications, user-support techniques and supervisory skills. Operate standard word processing, spreadsheet, and database software; Ability to work successfully and maintain composure in stressful situations with minimal supervision is required. Establish and maintain effective working relationships with county employees.

Work Environment

Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet deadlines, and to work in emergency situations.

Job Type: Full-time

Pay: From $61,347.52 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person