BRAY HARDWARE COMPANY, INC. is Hiring a Retail Plumbing Specialist Near Oviedo, FL
About Toole's Ace Hardware: We are 11 family-owned and operated hardware stores in the Central Florida area. Started in 1983 by Walter and Patricia Toole, Toole's Ace Hardware has been in the retail hardware business for over 35 years. General Summary The Plumbing Specialist, will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. The Plumbing Specialist will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service:
Provide a positive representation of Toole's Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations:
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Benefits:
Health Insurance
Dental and Vision Care
Paid Time Off
Holiday Pay (on certain holidays)
Bonuses
Retirement Plan with Company Match
Employee Discount
Regular Pay Increases
Career Path
Learn valuable skills you'll use for life!
COVID-19 Precaution(s):
Personal protective equipment provided or required
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.