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Bravo Technical Resources is Hiring a D&T Field Support Technician (Cleveland, OH) Near Cleveland, OH
Job Details
This role doesn't accept c2c candidates or candidates that need sponsorship now or in the future-meaning no h1b/cpt/opt Cleveland, OH onsite 5 days a week, M-F, 8-5pm
3-month contract to hire
JD:
Desktop support helping a wide range of end users
Responding to tickets
Providing Level 1 and potentially level 2 Support
Maintaining office technology
Front facing customer service
Very high focus on customer satisfaction
Requirements: o Experience with Remote software tools, Lifecycle management
o Level 1 & Level 2 software support
o Backend office MS Office Support
o MS Intune
o Active Directory
o Remote management
o Incident Request Management
Experience expectation: 2-3 years of level 1 or level 2 Help Desk or Desk Side experience