Job Description

• Apply user experience research by leveraging extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology)

• Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs)
• Conduct user experience (UX) research (to conduct heuristic evaluations) on websites, software applications, and mobile apps for NGA’s web enterprises to enhance the NGA user experience.
• Design user-centered test plans across the design cycle from the concept phase to post-release evaluations.
• Conduct web research (e.g., usability studies, creation of personas, and cognitive walkthroughs) to design user-centered test plans across the design cycle from the concept phase to post-release evaluations.

• Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.

• Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports, in a variety of formats to diverse audiences.

• Conduct and incorporate UX research techniques such as:
• Observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the NGA digital space either live or remote.

• Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).

Required Skills

• Demonstrated experience applying user research methods (e.g. usability testing, user interviews, surveys, card sorting, tree testing, field studies).
• Demonstrated experience integrating consumer research into a business’s product design practice.
• Demonstrated experience with product usability testing tools in the product development process to help research, create, and test digital representations of work by leveraging specialized UX tools (i., Balsamiq, UX PIN, FIGMA)
• Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.

Desired Skills

• Demonstrated experience in UX research or related field.
• Demonstrated experience in statistical analysis, qualitative analysis, or quantitative analysis.
• Demonstrated experience with analytics tools (i.e., Google Analytics, Matomo Analytics, Tableau).

Additional Details

Compensation Package

Bravo’s commitment to people first is demonstrated in the benefits we provide to our team members: We provide industry-leading benefits, including:

• Paid medical, dental, and vision benefits
• 401K program with employer match
• Commute stipend
• 33 Days PTO (15 vacation, seven sick, ten federal holidays)
• Profit Sharing
• Phantom Stock Options

Company Overview

Bravo Consulting Group, LLC (Bravo) taps into the power of Microsoft technologies to develop custom software applications and solutions for Federal, State, Local, and Commercial organizations. Since our inception in 2007, we have pioneered enterprise applications that have become central to our clients' business success. Our customer-centric focus has allowed us to implement improved technologies, develop high-end business solutions, and transform digital services. Our vast technology and industry expertise enable us to partner with clients to deliver sophisticated solutions rapidly and on budget.

About Bravo Consulting Group

Bravo Consulting Groupis a people first company!