Job Summary: Under the direction of the Director of Health Informatics, the Data Analytics Specialist leads the organization in creating and maintaining analytics and reporting strategies using electronic health record (EHR) system data and toolsets. The Data Analytics Specialist will help stakeholders define and use standardized reports and key performance indicators (KPIs) with data supplied from EHR. Furthermore, the position will teach organizational leaders to maximize use of self-service EHR data analytics software and reports. The Data Analytics Specialist will provide analysis, feedback about data integrity opportunities, and risks related to end-user input. Lastly, the Data Analytics Specialist works collaboratively with the Health Informatics team to address reporting and analytics-related requests, including education, workflow, dashboards and report development, data validation, and technical requests.
EDUCATION REQUIREMENTS
1. Bachelor’s Degree required in healthcare analytics, information services, business administration, or related field.
2. Vendor certifications in Meditech Expanse certification preferred.
QUALIFICATIONS
1. 3 years of healthcare clinical or business-related reporting and analytics work, including creating detailed reports/dashboards for internal and external stakeholders while developing related technical documentation.
2. Ability to lead workgroups and create/update project plans to efficiently track and execute tasks.
3. Ability to work independently and prioritize, as well as the ability to work as a team player or provide leadership to a group/team.
4. Possesses excellent interpersonal, customer service, and communication skills, working with all levels of users as well as middle and senior level management and generating buy-in for a standardized organizational data strategy.
5. Demonstrates the ability to assess data requirements and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective and standardized data integrity plans and reporting.
6. Ability to identify and solve problems quickly and completely.
7. Strong verbal and written communications skills.
8. Proficient in Office Suite (Excel, Word, Publisher, Outlook, Visio, and PowerPoint), Crystal Reports, SQL, and web-conferencing software
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core Competencies
Primary data analytics liaison for EHR stakeholders, including administrative, clinical, revenue cycle, and vendor/consultant teams.
Performs data analysis, verification, and data extraction from EHR systems to provide high-quality data from various sources to promote quality-improvements in clinical care, business intelligence, and regulatory compliance.
Proactively anticipates issues and identifies opportunities for improvements, alternatives, and solutions for data-integrity, information availability, and associated stakeholder education.
Assists in the development, execution, and generation of stakeholder buy-in for a standardized organizational data strategy to maximize EHR data accuracy and expedite availability of information for stakeholders, while maximizing organizational resource efficiency and minimizing duplication of reports and KPI dashboards.
Works collaboratively with Health Informatics and organizational leadership to define, develop new, or leverage existing reports/KPI dashboards to satisfy clinical, regulatory, and business intelligence data requirements.
Assists the Health Informatics department with processing HelpDesk tickets. Specifically, the Application Support queue’s creation and maintenance of reports, queries, and KPI dashboards. Assists team with data validation related tasks and data integrity issues.
Collaborates with the Health Informatics Department and software vendors to maintain the reporting aspects of EHR environments and reporting repositories.
Demonstrates the collaborative skills necessary to elicit stakeholder engagement and support, as well as the ability to work effectively with users who have various levels of informatics competencies.
Collaborates with Health Informatics staff members appropriately, such as including Health Informatics analysts regarding workflow issues and escalating complex technical and data issues to system administrators. Follows internal processes and procedures for application development, support, technical documentation, testing, and education.
Performs other duties as defined by the Director of Health Informatics.