Thrive in a Luxury Retail Environment!

Do you have a passion for high-end brands and a proven ability to deliver exceptional customer service? If so, we're looking for a talented and experienced Retail Operations Manager to join our team!

In this exciting role, you'll play a pivotal role in shaping the success of our luxury store. You'll be responsible for creating a welcoming and efficient environment where both our team and our customers can thrive.

Here's what you'll get to do:

• Oversee daily operations and ensure a seamless customer experience.
• Leverage your expertise to optimize store efficiency and drive sales growth.
• Lead your team with a dynamic approach and a passion for excellence.
• Utilize your keen eye for detail to maintain a beautiful and inviting store space.
• Conduct insightful inventory analysis and customer satisfaction evaluations.
• Develop and implement operational strategies that boost productivity and profitability.

You'll Be A Perfect Fit If You Have:

• Luxury Retail or Pawn Expertise: Your experience in high-end retail or the pawn industry will be invaluable in creating a top-notch customer experience.
• POS & Inventory Champion: You're comfortable with point-of-sale systems and keeping a close eye on inventory, ensuring smooth operations.
• Sales & Service Superstar: You have a proven track record of exceeding customer expectations and driving sales success.
• Natural Team Leader: You inspire and motivate your team, fostering a collaborative and productive environment.
• Communication Master: You excel at clear communication and building strong relationships with colleagues and customers alike.
• Purchasing Pro: You have a knack for finding great deals and building positive relationships with guests.
• Organization Rockstar: You thrive in a fast-paced environment with a meticulous eye for detail.
• Global Advantage (optional): Multilingual or bilingual proficiency will be an amazing plus for our diverse clientele.
• Marketing & Sales Guru (optional): Your knowledge of marketing strategies and wireless sales will further enhance your contributions.

What we offer:

• Family-oriented: Family-Friendly, inclusive work culture. We want a welcoming and supportive environment for employees.
• Work-life balance: Braswell and Son supports employees' work-life balance . This includes flexible scheduling or programs like paid time off and volunteer time.
• Recognition and rewards: The company offers various incentives and recognition programs, including weekly, monthly, and yearly competitions with cash prizes, trips, and bonuses. We also present awards for exemplifying company values and hold an annual family picnic.
• Employee well-being: Braswell and Son goes beyond traditional benefits by offering a free gym membership and having a corporate chaplain available for employees. We care about employee well-being beyond just their work performance.
• Community involvement: The company likes to be involved in the community, which can be a positive for employees who value giving back.
• Sunday's and Major Holidays off: The store is closed for your to have personal time off during these days.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to clear a background check and a drug test that includes THC?

Education:

• High school or equivalent (Required)

Experience:

• Leadership: 3 years (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Little Rock, AR: Relocate before starting work (Required)

Work Location: In person