At Aluma Systems - A BrandSafway Company, environmental health and safety (EHS) is our foremost value. It's a basic right that we owe to our employees, customers and everyone we interact with. We strive to set a standard in our industry by continuously improving our safety performance.

BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. We are looking for a Field Sales Support Manager. Come join our growing team!

The Field Sales Support Manager will provide support for engineering, sales, shop drawings, scheduling material deliveries and returns, following up on production orders, on-site consultation to the customer, change orders, project closeouts, and customer continuance. Manager may be required to support the Baltimore branch operations team and provide yard support when not on jobsite or with customers.

RESPONSIBILITIES:

• Assist Sales Representatives in gaining or losing customers.
• Make financial decisions regarding project proposals, by partnering with engineering to review cost design.
• Ensure change orders are processed for any project.
• Assist with complex customer complaints.
• Partner with account collections to make sure payments are received in a timely manner.
• Analyze customer forecasts to ensure accuracy and work closely with BrandSafway team to improve forecast accuracy and compliance.
• Provide timely, accurate and detailed forecast concern communications to customers and sales team.
• Work closely with regional sales manager and regional operations director to manage to drive focus on sales growth and efficiency opportunities.
• Manage customer accounts.

QUALIFICATIONS:

• High school diploma or equivalent required, bachelor's degree preferred.
• The ideal candidate will have forming and shoring knowledge of materials and build needs.
• Must have an interest in sales and want to move into a sales role one day.
• Candidate must be proficient at Microsoft Word, Excel, Adobe, Bluebeam® and Outlook.
• Successful candidate will have a broad understanding of concrete construction methods, forming and shoring equipment and assembly, and possess a positive customer facing demeanor.
• Candidate must also have a valid US State Driver's License and be able to pass a drug screen.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.