Our purpose :

To make brands iconic through Strategic Storytelling™.

Who we are

Located in Raleigh, NC, BrandBossHQ / WMH is a strategic branding agency for growth-minded companies. BrandBossHQ / WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale - which we do for a variety of DTC, B2B and B2C businesses.

To thrive, we need fearless thinkers and leaders to venture beyond traditional limits, consistently pushing into intriguing new territories in order to provide a competitive advantage for our clients.

Job Summary

As the Director of Account Services, you are the foundation upon which all client relationships are built. In this position, you will play a crucial role in supporting and executing our clients’ brand strategies, messaging, creative development, media planning, sales initiatives, social media outreach, and product / service considerations.

You are a progressive thinker who can readily identify client needs and work strategically to provide thoughtful solutions with measurable results.

You understand that our work is not about checking boxes, but about scaling businesses. You foster close and meaningful relationships with clients, creating an atmosphere where issues regarding work quality, pricing, performance and / or team personnel can be discussed openly.

You can turn insight into opportunity - leading the team to think bigger and go further in driving growth and impact for our clients.

You are highly respected, both for delivering strategic thinking that answers clients’ unique business questions, while providing your creative teams the platform and support needed to achieve creative excellence.

You are a voice of authority in the agency, and an inclusive leader to your internal team. You set the bar high, but are always willing to teach what you know to those willing to learn.

You know how to empower others and create a genuine sense of comradery within the organization.

Job Responsibilities

Manage daily client relationships - fostering an environment of trust and open communication

Take ownership of the Integrated Communications Planning for clients including forecasts, budgets, deliverables, timelines / deadlines, and performance

Oversee strategic and messaging development in partnership with the Director of Director of Strategy and Creative Director

Identify opportunities for client growth and appropriately align them with client interests, capabilities and budgets

Partner with Leadership to help grow client business

Partner with Creative to help sell the work

Gain thorough understanding of client business and help them understand how our recommendations provide a path to their success

Lead presentation development efforts

Facilitate workshops

Participate in / lead presentations

Mentor and develop junior members of the account and project management team

Basic Qualifications

Must be local to the Raleigh-Durham area

10 years of brand strategy in a creative agency

Proven track record of developing and maintaining successful client relationships

Clear ability to develop new business opportunities with existing clients

Proven ability to manage multiple clients simultaneously

Strong leadership abilities that inspire and motivate cross-functional teams

Exceptional problem solver

Proficiency in project planning and oversight, data analysis, and strategic planning tools / software

Strategic thinker with a proactive and solutions-oriented mindset, able to anticipate client needs and identify opportunities for value-added services

Excellent communication and presentation skills, with the ability to articulate complex ideas and concepts in a clear and compelling manner

Experience building and leading presentations

Excellent verbal, written and presentations skills

Demonstrated ability to craft clear, simple, insightful and brief creative briefs

A love of advertising and insatiable curiosity about why things tick and why people care

Benefits

Competitive salary

Health insurance reimbursement

Paid time off

Dynamic and collaborative work environment with a culture of creativity and innovation

Last updated : 2024-05-19