Description

Are you a Controls Team Leader looking for a new opportunity? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

SUMMARY: The Controls Field Team Leader will monitor and enhance field performance of Controls Project Technicians while working with the controls project managers and controls engineers to ensure quality, on time, and on budget execution of controls projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Function as a dependable resource for controls project managers when critical issues reach escalation point and provide rapid and effective resolution.
• Interface with controls project engineers, project managers, technician team leaders, technicians, interns, sales and estimating to ensure all controls project obligations are met.
• Provide constructive feedback to project managers about sub-contracting resources.
• Regularly assess managed personnel for skills improvement and provide constructive feedback and training goals for knowledge gains.
• Actively work to ensure the highest technician and intern performance on projects.
• Perform annual reviews of assigned technician team leaders, technicians, and interns.

• Assist controls project managers in staffing process of technician team leaders, technicians, and interns for controls projects; ability to assign the required skill set based on project requirements.
• Responsible for the professional development of Brady’s Building Automation Systems Department (BASD) technician force.
• Provide quality control on all BASD projects.
• Implement programming standards for BASD programmable controllers and human interface consoles.
• Facilitate the training of all new BASD employees in Tracer Synchrony, Ensemble, Tridium Niagara Framework and TGP2 programming of associated unit controllers.
• Provide mechanical systems technical support for assigned personnel.

• Coordinate hands-on, controller checkout, programming, and HVAC system training for controls project technicians and interns.
• Provide career training / learning path for assigned personnel.
• Ensure all safety protocols and procedures are followed.
• Ensure that quality and client satisfaction are maintained.
• Maintain and foster a culture of safety, quality, and professionalism among the Controls field team.
• Work with project managers to provide the most efficient use of field resources.
• Conduct regularly scheduled team meetings with Field Team.
• Flexibility to work outside normal work hours/weekends, as required.

TEAMWORK:

• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company.
• Continually look for ways to improve our processes and ability to serve our customers effectively.
• Improve personal performance on a continual basis.

CUSTOMER SERVICE:

• Provide responsive, professional, and diplomatic customer service.
• Answer customer calls and correspondence quickly and professionally.
• Communicate with customers in a friendly, professional, and patient manner.
• Perform all duties with the goal of building and maintaining long-term customer relationships.
• Immediately address any customer’s concern and requests the involvement of other Company personnel as required.

SAFETY:

• Follow all company safety programs and report any non-compliance to your Team Leader
• Notify Team Leader or Safety Manager of any unsafe conditions.
• Proper PPE equipment must be always used when necessary.
• Report all accidents and injuries to your Team Leader and HR immediately.
• All monthly training topics on safety completed and done during the month due

SUPERVISORY RESPONSIBILITIES: Manages and leads Controls Technicians: oversees training and performance management; provides mentoring, coaching, disciplinary action and/or performance improvement plans when necessary; develops and manages Individual Development Plans.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Sevenyears of technical experience in the HVAC/BAS industry with at least 2 years of proven leadership/management experience.

Knowledge and understanding of various communications protocols used in the industry including BACnet, LonTalk and Modbus; familiarity with networking applications, Ethernet, TCP-IP, IP Networks, and infrastructure. Working experience with Trane and Tridium is required.

COMPUTER SKILLS: Microsoft Office, Adobe

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse, and telephone keyboard. The associate must be able to travel locally as required. The associate is occasionally required to stand; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works various environments to include a typical office environment and visits to job sites, which includes outdoor work and work in mechanical/equipment rooms. During the job site visits, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS:

• Ability to pass drug screening.
• Ability to prove US employment eligibility.

Qualifications

EDUCATION and/or EXPERIENCE: Sevenyears of technical experience in the HVAC/BAS industry with at least 2 years of proven leadership/management experience.

Knowledge and understanding of various communications protocols used in the industry including BACnet, LonTalk and Modbus; familiarity with networking applications, Ethernet, TCP-IP, IP Networks, and infrastructure. Working experience with Trane and Tridium is required.

COMPUTER SKILLS: Microsoft Office, Adobe

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License