Bradley ACE Hardware is looking for fun, motivated folks to join our SALES Team. Please read the following job description before applying. This is a part-time job. Hours may vary from 14-32 hours per week. The position does require you to work some nights & weekends.

Sales Associate

Job Description

Position Purpose :

The Sales Associate is responsible for providing excellent customer service throughout all hardware departments on the sales floor. This position also assists in a wide variety of sales floor related tasks as directed by the Store Manager. The Sales Associate performs these duties with a cooperative, enthusiastic, positive and supportive attitude.

Customer Service Focus:

· Be upbeat, positive, and sincere. Amaze every customer, every time. Why not?

· Answer the phone in a timely manner.

· Ignore noise and give each customer your undivided attention then return to tasks.

· Use the S.A.L.E.S process when assisting customers with requests for assistance.

· Respond to calls from other team members regarding customer service needs, including carry outs, and when necessary, obtain assistance from a more qualified employee.

· Develop an expert working knowledge of our products.

· Maintain a clean work area that is safe and barrier-free, keeping all aisles clear.

· Immediately notify Manager of all customer complaints.

Merchandise/Sales Floor Focus:

· Develop and maintain a working knowledge of department locations both on the sales floor and in regards to back stock.

Receive incoming merchandise and stock in an acceptable amount of time.

Restock merchandise displays from back stock as the customer depletes them.

Team Focus:

· Assist Managers, Assistant Managers, Department Leads and other employees with small projects.

· Participate in opening and closing checklist duties as requested by manager.

- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Minimum Qualifications:

Skills/Knowledge:

· Analytical and problem solving skills.

· Willing to work a flexible schedule to meet the demands of the business.

· Ability to work independently.

· A commitment to removing all barriers to sales with service excellence.

· Successfully complete any required training and be an active, on-going learner.

Physical Requirements:

· Must be able to lift 40 pounds frequently to load and unload customer orders and stock shelves. · Ability to stand for extended periods.

· Ability to hear, understand and communicate orally and in writing to communicate with staff and customers a normal in-person and phone conversation in English.

· Ability to bend and twist, push and pull, stoop, and kneel and crawl. Which entails reaching with your hands and arms.

· Ability to ascend and descend a ladder.

Application Deadline: 11/23/2021

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

Application Deadline: 11/23/2021