Description

TITLE: Volunteer & Community Engagement Coordinator 

REPORTS TO: Director of Human Resources

SALARY RANGE: $15 - $18 hr. Part-Time Position.

POSITION SUMMARY: As a member of our energetic and dedicated team, the Volunteer & Community Engagement Coordinator oversees volunteer recruitment, screening, training, and program activities for all Clubs and organizational volunteers. 

ESSENTIAL JOB FUNCTIONS:

1) Implement policies and procedures for volunteer recruitment, selection, training, and participation in activities throughout Club facilities and special events.

2) Manage administrative and operations systems to support volunteer programs (background screenings, volunteer applications, etc.)

3) Identify potential sources of volunteers and develop proactive strategies to recruit volunteers with the skills needed by Club, Camp and/or the main office programs and activities.

4) Coordinate evaluation of volunteer activities and participation, refining selection and training activities to ensure a high level of satisfaction by volunteers and staff.

5) Provide regular orientation of volunteers in both one-on-one and group settings providing history of organization and values/mission, Club tours, etc.

6) Develop collaborative relationships with other organizations supporting volunteerism or serving as potential sources for Club volunteers such as corporations or civic organizations. 

7) Act as a liaison with neighborhood and community groups to enhance Club and community relations and to build public trust.

8) Coordinate and represents BGCM at special events such as community volunteer resource fairs, United Way Programs, etc. to increase awareness of existing and new volunteer programs.

9) Develop and implement a volunteer recognition program and maintains volunteer calendar.

10) Develop and coordinate internship programs with local universities in both the Clubs and administrative roles strengthening relationships and enhancing academic programming. 

11) Work with Club Staff on the Office of Justice (OJP) Grant to recruit, screen, train, motivate, engage and recognize specific mentors per selected Club site. 

12) Work with the Development and Human Resource Team to supply content and updates for newsletters, social media outlets, press releases, etc. to highlight volunteer success stories and opportunities.

13) Maintains a current contact list for all volunteers, following up & checking in on volunteers about their time working with staff & kids; report updates to staff on engagement, coordinate/update annual volunteer calendar, and more.

14) Work with Development and Human Resource Team to develop and implement volunteer promotional materials and strategies that attract and retain volunteer partners and promote/educate the greater community about Volunteer & Community Engagement Initiatives.

15) Assist the Development and Human Resource Team on organization-wide fundraising and donor stewardship endeavors. 

Requirements

RELATIONSHIPS:

Internal: Maintain oral and written contact with the Club executives, staff peers, and volunteers to provide direction and technical advice. Recruit and cultivate volunteers through involvement in meetings and community events.

External: Maintain oral, written and personal contact with external organizations and community groups serving as a resource for volunteer recruitment and selection.

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree from an accredited college or university preferred.
• 1-3 years of demonstrated ability and work experience in a service organization, with emphasis on volunteer and/or development programs and activities.
• Strong oral and written communication skills, with good public presentation skills.
• Proficient in Google Workplace and Database Management.
• Excellent interpersonal, planning and organizational skills with the ability to work well with all types of people.
• Ability to establish and maintain effective working relationships with Club staff, Board members, volunteers, community groups, and other related agencies.
• Evening and weekend work required as needed by volunteer orientations, meetings, events, etc. 

ADDITIONAL RESPONSIBILITIES:

• Demonstrate BGCM mission driven values of integrity, excellence and inclusion and integrate into work environment and ways of work.
• Adhere to organizational policies and procedures as described in BGCM’s Employee Handbook, Ethics Policy and elsewhere.
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Equal Employment Opportunity Title VI Policy Statement:

Boys & Girls Clubs of Greater Memphis is committed to ensuring that no person shall, on the grounds of race, color, national origin, or any other protected status as provided by Title VI of the Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987 (PL 100.259), be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity, whether those programs and activities are federally funded or not. This Policy extends to all terms, conditions, and privileges of employment, as well as the use of all Club facilities.

Consistent with its commitment to equal employment, the Club will work to accommodate disabled employees in keeping with applicable law. If an employee believes he needs an accommodation because of a disability, he should make a request to Human Resources and the Club will engage in an interactive dialogue with the employee to determine the best course of action.

No form of unlawful discrimination, including unlawful harassment, will be tolerated.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Superior interpersonal abilities. Ability to get along with diverse personalities, at all times displaying tact, maturity and flexibility. Must have good reasoning abilities and sound judgment. Physical requirements include sight, hearing, sitting for three-plus hours per day. Must be physically able to travel by air, car, train, or other modes of transportation. Skills essential for successful communications include speaking and writing.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.