Overview

Sugarloaf is looking for a motivated and service oriented leader to join our Food and Beverage Team as our 45 North Restaurant Supervisor. This position oversees the front of house operations of 45 North, the full-service, breakfast and dinner, fine dining restaurant located in the Sugarloaf Mountain Hotel.

Candidates must have a passion for the food & beverage industry and have a desire to create the ultimate dining experience. Previous supervisory experience in a resort based hospitality role is preferred.

This full-time year-round position is eligible for benefits, bonuses, and other great job perks. If you have experience leading a team and a desire for providing excellent customer service, this is the job for you. Come join our team!

Responsibilities

• Oversee the front of house team to ensure consistent outstanding guest experiences.
• Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching when needed under the guidance of the 45 North Restaurant Manager.
• Conduct such functions as interviewing, hiring, employee orientation, performance appraisals, coaching, and counseling to ensure appropriate staffing and productivity as directed by Manager
• Possess a wide-ranging knowledge of wine, cocktails, and mocktails, including the development of comprehensive wine and cocktail menus
• Take ownership of any guest issues until resolved

Qualifications

The ideal candidate for this role must:

• have excellent people and management skills.
• have ability to stay calm in stressful situations.
• be able to communicate effectively with the restaurant staff, kitchen and the hotel front desk.
• be able to lead by example and create an enthusiastic working environment.
• have extensive knowledge and enthusiasm for what’s trending in the Food and Beverage industry.
• be open to a flexible work schedule including mornings, evenings, weekends and holidays.

Full-Time, Year-Round Team Member Benefits include:

• Eligibility for Medical, Dental, and Vision Insurance as well as paid time off
• Eligible for enrollment in our 401K and Life Insurance programs
• Free lift pass for skiing and/or riding
• Discounted use of our nationally ranked 18-hole golf course for self and family
• Discounts for resort amenities such as ski/snowboard lessons and equipment rentals as well as discounts at all resort F&B and Retail locations
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and partner resorts
• Eligibility for end of season service and loyalty bonus