Scale House Clerk / Customer Service (Blue Ridge, VA; Martinsville, VA - Carver)

• Answers telephones, takes orders, delivers messages, handles customer issues and concerns, or refers them to the correct person
• Performs customer service responsibilities
• Tracks number of orders received and delivered, as well as keeps count of trucks for requested reports
• Responsible for balancing tickets with daily cash receipts, receives payments from customer charge accounts, and able to prepare bank deposits
• Works with Sales Center *Manager and Weigh person, truckers and customers in scheduling accurate, on-time aggregate deliveries
• Weigh person duties (requires the person to be bonded in Virginia)
• Prepare quotations for standard products as required.
• Completes necessary daily, weekly, monthly and annual sales reports
• Works with outside sales to deliver sold product accurately and timely
• Provides slight administrative support for Sales such as preparing scoreboard information for teams, substitutes for other personnel when necessary which may require travel to other Boxley locations.
• Perform other duties as required to maintain an overall smooth and efficient office operation or as requested from time to time by the Sales Center Manager.
20 hours ago