Role and Responsibilities

• Build strong customer relations by proactively visiting with guests, soliciting feedback, and resolving all customer issues and complaints
• Maintain facility through attention to detail and adherence to all checklists provided Assistant Manager (AGM) Preferred Skills
• Excellent Communication Skills – to owners, guests and team members
• Strong organizational ability; multitasking and problem-solving skills
• Computer skills and a working knowledge 
• Knowledge and compliance with all procedures and cash management policies
• Ensure all management maintain a “floor” presence in the center during peak times providing great service to customers and support for staff
• Ensure compliance with all applicable occupational, health, and safety regulations and laws
• Ensure that all employees are in proper uniform, proper grooming and name tags
• Other duties as directed

• High School Diploma or an equivalent combination of education and/or experience in the service industry required. 18 years and older to apply.

• Two (2) years experience in front-line employees in the bowling, food, hotel, or retail services preferred, but not required.

• Professional Appearance
• Positive, energetic attitude