Salary : $49,956.00 - $72,036.00 Annually

Location : Boulder County, CO

Job Type : Full-time

Job Number : 5803(PS1)

Department : Assessors Office

Opening Date : 02 / 22 / 2024

Closing Date : 3 / 6 / 2024 11 : 59 PM Mountain

FLSA : Exempt

Description

Boulder County Assessor's Office is seeking to hire two Program Specialist I positions The Program Specialist I is the entry-level classification in the Program Specialist series.

The Program Specialist I perform a variety of professional duties within established guidelines working on Senior and Veteran Exemption Programs, Appeals processing and other assigned projects.

This is a full-time, benefited position. This position will work Monday-Thursday 7 : 00am -5 : 30pm. This position will work remotely and out of 1325 Pearl St.

in Boulder, CO. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range : $49,956.00 - $60,996.00 annually

Tentative Hiring Timeline :

• Phone Screening : March 11th
• First Round Interviews : March 18th
• Second Round Interviews : March 25th
• Reference Check : March 25th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month.

Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Provides information to property owners, businesses, and other governmental entities in person, by phone or e-mail. Utilizes various online services, software packages, and other resources to research and communicate appropriate information.
• Assists in the implementation of exemption programs.
• Processes senior and disabled veteran property tax exemption applications. Enters information into Computer Assisted Mass Appraisal (CAMA) software for qualified applicants and maintains appropriate property record data.

Monitors sales of properties with exemptions.

• Communicates via written, phone and email with seniors and disabled veterans program applicants in support of the exemption programs.
• Maintains and updates procedures.
• Scans documents into County imaging system.
• Works with other Assessment Technicians to organize workload related to the Assessor level appeal process. This may include but is not limited to the acceptance, scanning, scheduling, and logging of appeals into CAMA software.

May also supervise temporary staff in completion of related duties.

• Supports the workload related to County Board of Equalization appeals and enters notes and determinations into CAMA system.
• Processes Abatements, Arbitrations and State level appeals. Works with the Treasurer staff, County Commissioner's staff, Clerk to the Board, and County Attorney staff to ensure appropriate and timely administration of higher-level appeals.
• Performs other duties as assigned.
• May be reassigned in emergency situations.

Required Qualifications

PLEASE NOTE : When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed.

Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process.

Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager.

If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE :

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged.

In this position, we are looking for a minimum of 5 years of combined education and experience.

Supplemental Information

KNOWLEDGE, SKILLS AND ABILITIES :

• Proficiency in the use of Microsoft suite of software, including Excel, work, and Teams.
• Experience with desktop software applications
• Ability to work effectively with other employees, agencies, and the public.
• Very strong customer service orientation
• Strong attention to detail
• Excellent written, oral, interpersonal and presentation skills.
• Experience in research and research methodology

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees.

We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide :

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found
• Additional Benefits can be found
• Including :
• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
• 12 weeks Paid Caregiver leave
• Breast feeding friendly-work environment
• Sick child care, an infants-at-work policy
• Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program
• Employee Assistance Program
• PERA 401k
• Social Security retirement plans
• Additional Life and Disability Insurance
• Critical Illness and Accidental Insurance
• County-paid tuition assistance
• Eligible for PSLF-
• Free EcoPass
• Hospital Indemnity
• ID Theft Protection
• Pet Insurance
• 8 Hours of Paid Public Service Leave
• Generous paid time off
• Holidays
• New Year's Day January 1
• Martin Luther King's Birthday January
• Presidents' Day February
• Memorial Day May
• Juneteenth June 19
• Independence Day July 4
• Labor Day September
• Indigenous People's Day
• General Election Day November (first Tuesday after the first Monday, even years)
• Veterans' Day November 11
• Thanksgiving Day November
• Friday after Thanksgiving*
• Christmas Eve- ½ day (full day off depends on day of the week)
• Christmas Day December 25
• New Year's Eve- ½ day (full day off depends on day of the week)
• Vacation
• 80-hour bank of vacation at the time of hire
• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
• Medical
• Eight hours of medical leave for each month employed.
• PERA- The County and all employees pay into both Social Security and PERA
• Employer contribution to Social Security : 7.65% of salary
• Employer contribution to PERA (Local Government Division- most county employees : 14.76%
• The District Attorney's Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving

Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE / term employees accrue leave based on the percentage of time they work.

More in depth information regarding our benefits can be found

How do you meet the minimum qualifications of 5 years of combined education and experience (required)?

Share your experience with data entry / data quality- include years of experience and how you approach repetitive data entry tasks with minimal errors? (required)

Please share how you approach prioritizing when you have multiple, complex, and diverse workload with overlapping deadlines? (required)

Share your experience with Customer Service- include years of experience and how you approach working with both internal and external customers? (required)

What does 'working remotely' look like for you? (required)

What do you need from an employer to help you have a work / life balance?

Which of the following Microsoft Office Suite products are you proficient in using, check all that apply : (required)

• Outlook
• Teams
• Word
• Excel
• PowerPoint
• Access
• None

At what level would you rate your Excel skills? (required)

• None
• Beginner (experience with basic functionality
• Intermediate (experience with sorting / filtering and basic formulas)
• Advanced (experience with VLOOKUP, advanced formulas, pivot tables)
• Expert (experience with macros, dashboards, power query)

What kinds of experiences have you had working with others with different backgrounds than your own?

In what ways do you feel you need to grow around your cultural awareness and what kind of support would you need?

Required Question

Last updated : 2024-02-25