Position Summary. The Customer Care Associate is responsible for maintaining a high standard of guest engagement across all digital platforms. This role monitors online customer reviews, messages, and comments—on Yelp, Google, Instagram, and other channels—and responds with warmth, professionalism, and accuracy. Acting as the bridge between guests and cafe management, this position ensures that every inquiry or concern is addressed promptly and w...
Service & Non-Alcoholic Beverage Manager. Reports to: General Manager. Classification: Exempt. Schedule: On-site, including weekends and peak service periods. Position Summary. The Front of House Manager & Beverage Program Lead oversees daily operations while owning the development, execution, and quality standards of our non-alcoholic beverage program. This role blends classic floor management responsibilities with a deep focus on beverage innov...
Service & Beverage ManagerReports to: General ManagerClassification: ExemptSchedule: On-site, including weekends and peak service periodsPosition SummaryThe Front of House Manager & Beverage Program Lead oversees daily operations while owning the development, execution, and quality standards of our non-alcoholic beverage program. This role blends classic floor management responsibilities with a deep focus on beverage innovation, consistency, and ...
