Boston University Enrollment Service Operations seeks a Student Records Functional Analyst. This position is responsible for the business and functional analysis of packaged and custom applications used to enable processes supporting over 37,000 student records maintenance. This role works with the Student Records Lead to ensure functional requirements are successfully translated to systems solutions including the definition of data mappings for required integrations. The Student Records Functional Analyst supports the configuration of functionality in the vendor solution, including user interfaces, forms, reports and data integrations. This position reports to the Associate Director for Registrar Systems and is eligible for 2 remote days/week.

The Student Records functional analyst works closely with the Office of the University Registrar, other colleagues within Enrollment Service Operations, and central Information Systems & Technology (IS&T) to ensure accuracy of the student records. 

The Student Record Functional Analyst’s primary duties include:

·Resolving incidents, service requests, defects, enhancements, upgrades, patches, and service improvement;

·Documenting processes and workflows;

·Analyzing, testing and releasing applications, components, and integrations pursuant to business, architectural and/or service requests;

·Configuring of functionality in vendor solution, such as user interfaces, forms, reports and data integrations and;

·Testing new functionality, regression testing existing functionality and reports, integration testing, and User Acceptance Testing

About the Organization

Boston University Enrollment Service Operations is part of the Enrollment & Student Administration unit (ENSA). BU Enrollment Service Operations plays a critical role in ENSA’s mission; enrolling and retaining students, by supporting and designing operational and technical infrastructure to support the student user experience.

Across the 9 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/