The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

PROGRAM/DEPARTMENT DESCRIPTION

The Communications Office guides and works closely with BPHC program staff to develop public health awareness campaigns, messaging, and other communications deliverables and works with all forms of media, including press releases and digital campaigns, print materials, social media, audio and video and more. The Communications Office also develops communication strategy, handles all press requests, and collaborates with other city departments and the Mayor's Office to amplify public health messages, priorities, and policies.

ROLE

The Associate Communications Director works in partnership with the Communications Director to ensure the efficacy of the Office's operations and supports the growth of Communications personnel and projects. The Associate Communications Director helps lead day-to-day operations, supervise and mentor communications staff, and oversee and produce many communications projects. The Associate Communications Director also helps manage media relations, urgent projects and crises, and leads the Communications Office in the Director's absence.

DUTIES

• Support efforts to proactively promote BPHC programs and services, concepts of public health and racial and health equity across all communications channels.
• In collaboration with the Director, guide development and implementation of Communications Office systems and processes in alignment with the BPHC strategic plan and ensuring consistency in branding of all BPHC materials and campaigns.
• Supervise Communications Associate(s) and Interns, including training them in media relations, communications campaigns, talking points, and other communications roles.
• Develop and implement communications training and processes for staff across the Commission and engage in communication-related planning processes.
• Meet regularly with senior leaders and program directors to align on messaging, guide development of new materials, and plan for communications campaigns and projects.
• Oversee media relations and train other Communications staff to support this work, including development of press releases, talking points, and media responses. Provide support during some weekends, evenings, and holidays.
• Support the Digital Content Manager with content and updates to intranet, website, and social media.
• Collaborate with BPHC programs and services to ensure successful implementation of events, including press events, forums and speaking engagements.
• Provide oversight and support for a diverse set of communications initiatives, including marketing material, web content, brochures and fact sheets, reports, and other forms of communication.
• Represent the Communications Office in internal and external meetings, including BPHC Program Directors, BPHC work groups and task forces, City PIO meetings, and other external meetings.
• Coordinate crisis and emergency response communications, ensuring delivery of timely, accurate information to inform the press and educate the public.
• Communicate and collaborate regularly with the Mayor's Communications Office and other City Department Communications Offices.
• Work in a confidential capacity. Use excellent judgement, operate independently, and think creatively.
• Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
• Perform other duties as assigned.