2 Senior Knowledge Analyst - Customer Demand & Innovation Jobs in Chicago, IL
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Senior Knowledge Analyst - Customer Demand & Innovation
$87k-111k (estimate)
Full Time | Business Services
3 Months Ago
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Boston Consulting Group is Hiring a Senior Knowledge Analyst - Customer Demand & Innovation Near Chicago, IL
WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.) for the Customer Demand & Innovation (CDI) topic. You will be working within the rapidly growing Center for Customer Insight (CCI) and play a critical role in helping customer insights projects succeed by supporting the execution of quantitative and qualitative primary consumer research efforts, translating research into meaningful insights, and communicating recommendations to internal teams.
You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. CD&I projects ignite growth for our global clients across industries through best-in-class insights on customer behavior and needs. One project may involve writing a survey to inform the investment thesis for a consumer products client looking at an acquisition in a new category. Another project may involve developing, executing, and synthesizing new qualitative and quantitative research to inform service Innovation for a travel and tourism client. Yet another may necessitate research to renovate the employer branding for a fashion and luxury client. While contributing to client projects, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
You will also support commercialization efforts for the Customer Demand & Innovation (CDI) topic in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your CD&I expertise.YOU'RE GOOD AT
As a Client Focus KT, you will work face to face with BCG Project Leaders, Associates and Consultants on client projects. In the period between client projects, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
#cf #bcgcareers #bcglifeThe Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.) for the Customer Demand & Innovation (CDI) topic. You will be working within the rapidly growing Center for Customer Insight (CCI) and play a critical role in helping customer insights projects succeed by supporting the execution of quantitative and qualitative primary consumer research efforts, translating research into meaningful insights, and communicating recommendations to internal teams.
You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. CD&I projects ignite growth for our global clients across industries through best-in-class insights on customer behavior and needs. One project may involve writing a survey to inform the investment thesis for a consumer products client looking at an acquisition in a new category. Another project may involve developing, executing, and synthesizing new qualitative and quantitative research to inform service Innovation for a travel and tourism client. Yet another may necessitate research to renovate the employer branding for a fashion and luxury client. While contributing to client projects, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
You will also support commercialization efforts for the Customer Demand & Innovation (CDI) topic in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your CD&I expertise.YOU'RE GOOD AT
- Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise
- Developing customized primary consumer / customer research approaches from scratch based on client needs
- Synthesizing complex quantitative and qualitative data into clear, actionable insights
- Communicating with case teams and clients team members, in a credible and confident way
- Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
- Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
- Working in an ever-changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment
- 1-2 years of consulting experience in relevant Customer Demand & Innovation topic required; candidates with consulting experience strongly preferred
- In lieu of consulting experience, 2 years minimum industry experience required; 3-6 years of industry experience strongly preferred from a market research agency with direct experience using quantitative research to address a range of business problems (experience with qualitative research and/or social listening a plus)
- Experience with the full lifecycle of consumer research: designing the approach / sample, writing questionnaires / discussion guides, managing fieldwork and related vendors, developing analytic plans, conducting data analysis, preparing compelling deliverables
- Experience in a range of research methodologies (e.g., MaxDiff, TURF, segmentation, conjoint, derived importance, attitudes & usage studies, focus groups, online communities, etc.)
- Preference for candidates with demonstrated experience using analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx, SPSS, Tableau a plus.
- Bachelor's Degree required (advanced degree preferred)
- Fluency in English; other languages requested in certain locations
- Strong business acumen and problem-solving capabilities
- Strong written and verbal communication skills
As a Client Focus KT, you will work face to face with BCG Project Leaders, Associates and Consultants on client projects. In the period between client projects, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
#cf #bcgcareers #bcglifeThe Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$87k-111k (estimate)
POST DATE
01/11/2024
EXPIRATION DATE
04/10/2024
HEADQUARTERS
WESTMINSTER, ENGLAND
SIZE
100 - 200
FOUNDED
1969
CEO
WILLIAM JAMES MARTIN BRUCE
REVENUE
$50M - $200M
INDUSTRY
Business Services
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