Boston Brain Center Job Description
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills and enjoy working in a fast-paced medical environment, we would love to hear from you.

Duties:
- Greet patients and visitors with a warm and welcoming demeanor
- Register new patients and update existing patient information in our electronic medical records system
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments for patients using our scheduling software
- Verify insurance information and collect co-payments
- Assist with patient check-in and check-out processes
- Maintain cleanliness and organization at the front desk area
- Handle patient inquiries, resolve complaints, and provide accurate information
- Collaborate with medical staff to ensure efficient patient flow

Requirements:
- Previous experience as a Medical Receptionist or Front Desk Receptionist preferred
- Proficient in using eClinicalWorks, or other similar medical software systems
- Familiarity with medical terminology and procedures
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes with professionalism

If you are looking for an opportunity to contribute to a dynamic healthcare team while providing exceptional customer service, please submit your application today.

Please, check our website.

www.bostonbraincenter.org

Job Types: Full-time, Part-time

Pay: $17.89 - $18.76 per hour

Expected hours: 24 per week

Benefits:

• Employee discount
• Health insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Neurology
• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Norwood, MA 02062: Relocate before starting work (Required)

Work Location: In person