About us

Boston Battery LLC is an independent franchisee of Interstate Batteries & 1-800 Radiator & AC. Our 3 companies include Boston Battery Wholesale, Boston Battery Franchise, and Boston Cooling Wholesale. We operate 9 locations throughout Massachusetts, Maine, Rhode Island, and New Jersey.

Founded in 2012, we aim to be an industry leader by being excellent at what we do, and continuously taking pride in our work. We are more than just selling auto part products. We embrace diversity and believe everyone has unique talents to contribute to the overall success of our business to help us maximize our potential.

We encourage applicants to learn more about us at www.bostonbattery.net

About the position

The Assistant Store Manager is responsible for providing outrageous customer service to retail and commercial customers in person, online, and over the phone. This individual is responsible for creating and receiving purchase orders, transferring inventory within our organization, creating bank deposits, applying commercial account payments, and checking all items for accuracy against their purchase orders.

Job Responsibilities

• Provide outrageous customer service to retail and commercial customers
• Provide product information regarding batteries and make recommendations to customers
• Basic vehicle battery installations
• Key Fob and watch battery installations
• Process customer transactions accurately and efficiently
• Adhere to all company procedures to ensure all business opportunities are maximized
• Utilize Interstate Batteries marketing & sales tools available
• Resolve any potential issues in a timely, professional and friendly manner to achieve highest level of customer satisfaction
• Maintain accurate inventory
• Provide internal support to various departments
• Other projects & tasks as assigned
• On as needed basis, delivering products to customers
• Provide coverage to other retail stores, as needed

• High school diploma or equivalent
• Must be able to lift 50 lbs throughout the day
• Maintain a professional appearance
• Experience installing batteries is a plus but we will train
• Strong customer service & communications skills
• Energetic, positive, outgoing attitude
• Basic computer, internet, phone skills required
• Demonstrated passionate customer focus with desire to foster positive relationships
• Reliable transportation & valid driver’s license

Why join us

• Medical & dental benefits – employer/employee cost shared
• Low-cost group benefits plans: vision, life, accident & critical insurance
• 401k retirement with company matching
• Employee Assistance Program (EAP)
• Company paid long-term disability insurance
• Paid Time Off & Holidays
• Bonus plan (paid quarterly)
• Career advancement with internal opportunities
• Fun, collaborative team environment
• Employee discounts on products
• Biweekly pay via direct deposit
• Uniforms provided for certain positions

Our Core Values set us apart from our competitors and are the foundation of how we operate. Our employees are expected to:

• Provide Outrageous Service
• Pay Attention to Detail
• Work as a Team
• Put Safety First
• Take Ownership
• Be the Expert

Boston Battery and affiliates is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.