Borinquen Medical Centers is based in Miami, FL and is seeking to hire a full-time Clinical Care Coordination Specialist (CCCS). The CCCS will support the organization’s aim to strive for clinical and service excellence. Maintains collaborative team relationships with peers and colleagues to effectively contribute to the achievement of goals, and to help foster a positive work environment. The Clinical Care Coordination Specialist is primarily responsible for patient experience and promoting clinical excellence. He/she addresses patient feedback and incidents. In doing so, he/she runs reports and conducts trend analyses to guide service improvement initiatives such as training, new/updated processes, etc. He/she works on improving and standardizing clinical care by evaluating the outcome of clinical support staff driven clinical/quality measures. In doing so, he/she runs reports and conducts trend analyses to identify areas of focus, evaluate workflows, identify knowledge gaps, and implement improvement initiatives. He/she works in collaboration with providers, clinical managers, and the rest of the clinical team to optimize patient experience and outcomes.

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