6 Call center representative Jobs in Columbia, MO
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Boone Health is Hiring a Call center representative Near Columbia, MO
Description
Additional Job Information
- Monday through Friday
- 9 : 30 a.m. to 6 : 00 p.m.
- Benefits Eligible
- Full-Time
Overview
Job Summary
Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
Job Responsibilities
Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
Answers incoming calls according to department guidelines.
Provides paging service.
Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customer’s request.
Performs Other Responsibilities as Assigned.
Minimum Qualifications
High School Diploma or GED
No Supervisor Experience
Preferred Qualifications
2-5 Years’ Experience
Work Shift
Day Shift (United States of America)
Scheduled Weekly Hours
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position.
It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Last updated : 2024-04-26
Job Summary
Full Time
$38k-48k (estimate)
03/22/2024
05/11/2024
boone.health
Columbia, MO
500 - 1,000
Related Companies
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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