ABOUT YOU

You thrive in a fast-paced environment. You’re curious and have an eye for detail. You strive to exceed expectations, and succeed. You’re excited by the opportunity to join a fast-growing company with unlimited opportunities for growth & competitive benefits. Does this sound like you? If so, Boon-Chapman could be the place for you!

ABOUT US

Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include:

• Paid holidays & competitive PTO that increases with tenure
• Full benefits package including healthcare, dental, vision, paid STD & life
• Casual everyday dress
• Access to an on-staff Medical Director foremployees and their family members
• Unlimited opportunities for growth – success is in your own hands

JOB RESPONSIBILITIES

As a Claims Support Coordinator you’ll be responsible for providing direct assistance to the claims BevCap team as needed and working directly to perform various administrative tasks. Key responsibilities include:

• Contact member and providers to obtain pending information for claims processing
• Respond to provider requests for information
• Index information and documents in MaxxVault
• Process claims in reject queue
• Data entry in Excel
• Review claim codes for processing
• Review and respond to letters regarding Medicare claims

WHAT WE'RE LOOKING FOR (NOBODY'S PERFECT BUT EXPERIENCE IS A PLUS)

• High School diploma or equivalent. Experience and education may be substituted for one another. 1-2 years of office/clerical experience.
• Able to work part-time hours of 20 hours, M-F 8am-5pm
• Knowledge of professional customer service practices.
• Skill with standard office operating equipment to include the Eldorado Claims System and various Microsoft Office applications.
• Skill in interpersonal and written communication.
• Ability to type 50 WPM, 7,000 KPH and use 10-Key efficiently.
• Ability to solve problems and analyze information.
• Ability to adapt to a constantly changing environment.
• Ability to multi-task.
• Ability to accurately compile data and perform detailed work.
• Ability to meet deadlines.
• Ability to maintain regular attendance.
• Ability to maintain confidentiality of material and information.
• Ability to maintain professional appearance and demeanor.
• Ability to work as a member of a team.