Job Description

The Lead Buyer assists the management team in ensuring the ongoing success of the Buyback department and its day-to-day operation.

Roles and Responsibilities

• Demonstrates product knowledge and expertise in Buyback.
• Awareness of store inventory and trends in Buyback.
• Maintains merchandising standards in Buyback to company policies and procedures.
• Ensures efficient evaluation, processing, and/or merchandising of product.
• Assists Managers with the training and development of Buyers.
• Reviews buying reports for all buyers to ensure compliance with company policies and standards.
• Audits buyback throughout the day to ensure all policies and procedures are being followed.
• Ensures all No Retail product is moved to the back room daily.
• Creates features for area as assigned by Manager.
• Successfully promotes all Company initiatives when interacting with customers.
• Provides the highest level of customer service to each customer.
• Ensures customers receive a fast and friendly purchasing experience.
• Researches and inputs product and customer information into the system according Company procedure.
• Provides quotes to customers for purchase of product and authorizes the intake of product into store inventory.
• Monitors and maintain assigned area’s cleanliness, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.
• Performs other duties as assigned.

Core Competencies

• Interpersonal Skills
• Team Management and Development
• Action Orientation
• Strong verbal and written communication skills

Qualifications and Education Requirements

• High school diploma or equivalent
• Customer service experience required, buying experience preferred
• Knowledgeable about product, with ability to research market trends
• 18 years of age or older
• Successful completion of all background screenings

Preferred Skills

• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job