Location :

Bookseller in Hanover, MD at Books-A-Million, Inc. Location :

Experience :

Not Specified Job Description

Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner.

They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.

Roles and Responsibilities

• Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.
• Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
• Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
• Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management
• Communication Skills

Job Requirements

Core Competencies

• Interpersonal Skills
• Self-Management
• Communication Skills

Qualifications and Education Requirements

• High School diploma or equivalent
• Previous retail sales experience preferred

Preferred Skills

Computer skills and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time.
• Must be able to use hands / arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift objects up to 60 lbs. with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.
14 hours ago