Job Description

The Assistant Store Manager is responsible for certain aspects of the business, as assigned by the Store Manager. They are accountable for all store operations and functions when the store manager is absent. They are responsible for the customer experience. The Assistant Store Manager trains, develops and creates space for others to achieve results.

Responsibilities

• Develop people through our core values

• Deliver continuous training to motivate the store team

• Manage team performance with ongoing coaching

• Proactively recruit people who are aligned with our culture and brand vision

• Lead on the retail floor by setting the standard around product knowledge, customer experience and brand image

• Lead, coach and provide timely feedback around sales plans and key performance indicators 

• List, delegate and manage team responsibilities within all areas of the business

• Support the store manager in the overall store recruiting strategy and be responsible for developing their successor

• Ensure standards are consistently executed and utilize company tools to better serve the customer 

• Ensure supervisors clearly understand and meet job expectations 

• Responsible for the monthly strategies and OPS

• Represent the BonLook brand: reflect company values and brand image at all times