ABOUT THE JOB
The Counseling Center is a licensed outpatient mental health clinic that provides services to all age groups from young children to adolescents and adults. The clinic offers a full spectrum of services to address mental health needs related to trauma, depression, anxiety, domestic violence, substance abuse, and social isolation as well as other emotional health issues.
The Clinical Supervisor is a member of the program's leadership team and is primarily responsibility for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.
Specific responsibilities include:

• Identifying gaps in clinical services at the program level and develop potential solutions to fill the gap
• Leading the implementation of evidence based treatment or have direct oversight and responsibility for innovative models of care, in partnership with training department and/or external agencies
• Ensuring clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients' wait for services
• Monitoring show rates and appointment availability
• Providing direct services to clients, as needed, including intakes and crisis interventions
• Supervision of crisis intervention services
• Implementation of quality improvement initiatives
• Participating in quality assurance activities such as chart reviews and utilization management
• Providing individual and group supervision to program staff
• Integrating recovery, rehabilitation, treatment and vocational components of the program, as appropriate
• Monitoring and following up on program incidents
• Facilitating team meetings, case conferences, and other meetings as assigned
• Ensuring program and staff are in compliance with regulations and standards of care that govern the program
• Utilizing a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise
• Identifying and developing systems to improve program operations
• Hybrid role with one day a week onsite till 9 pm.
• May serve as back up to other program leadership, assuming responsibility for operations in their absence.
• Other duties as assigned

REQUIREMENTS

• Master's degree in human services and New York State clinical licensure in social work (LCSW).
• Solid clinical skills and knowledgeable of evidence-based practices.
• Excellent organizational skills, team work and communication skills.
• Experience working with electronic medical records and proficient with use of Microsoft Office.