With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

MARKET CHIEF OPERATING OFFICER, MEDICAL GROUP | Suffolk, VA

Harbour View Medical Center

5818 Harbour View Blvd.

Suffolk, VA 23435

Reports to: Market Chief Medical Officer | Dotted Line to Market President

8 Direct Reports

150-200 Employed Physicians

Summary of Primary Function/General Purpose of Position (2-3 sentences)

The Market Medical Group Chief Operating Officer role is the senior leader of Medical Group operations for the integrated Medical Group in the market. Primary responsibilities include the effective operational and financial performance of the market Medical Group with specific focus on quality, access, patient, provider, and employee satisfaction, financial excellence, and overall culture. 

Essential Job Functions

• Develops the long- and short-term tactics for Medical Group performance that align with BSMH’s mission, vision, operational objectives and strategic plans. 

• In collaboration with local directors and managers, ensures the efficient operations of the market Medical Group practices.

• Demonstrates accountability for markets by creating and leading business plan development, market analysis and research, and market performance metrics activities. 

• Leads market implementation of strategic initiatives in collaboration with ministry and market leaders to ensure successful realization of operational goals.

• Partners with hospital leadership to evaluate service delivery and ministry care expansion opportunities to ensure the market offerings are aligned with market demands.

• In collaboration with the market Chief Clinical Officer, assists in identification of opportunities that improve the overall patient care, selection and adoption of evidence-based medicine guidelines and protocols.

• Demonstrates knowledge of key financial indicators; Builds business case for actions; conducts risk/benefit analysis, etc.; Monitors and effectively manages financial performance of market and practices; Manages market budget and productivity standards.

• Demonstrates P&L responsibility and accountability for market. Actively monitors operating and financial indicators and ensures budget adherence. Assesses capital equipment needs and develops pro-formas to support acquisitions as needed.

• Actively participates as a visible leader both in the practices and as a part of the market senior leadership team.

• Functions as a positive representative of the Medical Group and health system within the community.

• Direct and develop clinical and operational leaders within the Medical Group.

Employment Qualifications

Education Qualifications

Required Minimum Education:

Master’s Degree

Specialty/Major

Healthcare administration, business, finance or related field.

Minimum Qualifications

Minimum Years and Type of Experience

5 years in physician practice management with increasing scope of management responsibilities and achievement.

Other Knowledge, Skills and Abilities Required

Effective communication, time management, organization skills. All Microsoft Office products

Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com