Reports to Title: Pharmacy Supervisor, Manager, or Director

Summary of Primary Function/General Purpose of Position
Under general supervision, assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed for inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) services. The Certified Pharmacy Technician will have a variety of job responsibilities within the pharmacy that may encompass various activities.

Essential Job Functions

• Assisting the pharmacist in preparation of medications for patients within an inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions include, accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber's agent; accepting new verbal prescription orders for non-controlled drugs from a prescriber or a prescriber's agent as authorized by state law and responsible pharmacist authorization.
• Entering information into and retrieving information from an electronic health record or prescription processing computer system. Ensuring the accurate charge and credit functions related to medication orders are processed for patient billing.
• Preparing and affixing labels; stocking prescription drugs and retrieving those drugs from inventory locations; counting and pouring drugs into containers prior to dispensing by a pharmacist; performing non-sterile drug compounding as defined under guidelines published by United States Pharmacopeia
• Stocking automated drug dispensing cabinets, floor stock, and crash carts; Transport of medications by vehicle to off-site locations. Operating technology used for drug dispensing (robotics)
• As permitted by state law/regulations: Accepting verbal refill authorizations for dangerous drugs that are not controlled substances from a prescriber or the prescriber's agent, so long as there is no change from the original prescription and clarifying prescriptions when no professional judgment is needed; Sending or receiving copies of non-controlled prescriptions (i.e.. Prescription transfers). Technician checking of associate technician work prior to dispensing.
• Assisting in the education and precepting of new pharmacy technicians, pharmacy students and participation in performance improvement activities.
• Outpatient: Packaging and selling a prescription drug to a patient or patient representative and assisting with insurance claim processing. Performing diagnostic laboratory testing as defined in state laws/guidelines.
• Inpatient/Home infusion: Performing sterile drug compounding as defined under guidelines published by United States Pharmacopeia and infection-control procedures
• Assist in maintaining a clean and safe work environment. Other functions as outlined, and in accordance with, respective State Board of Pharmacy rules and regulations.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Pharmacy Technicians may practice at the top of their respective State Licensing Board Regulations.

Licensing/Certification
ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)

Education
High School Diploma or GED (required)

Completion of ASHP/ACPE tech training program - or - pharmacy technician training via Armed Forces/Veterans Affairs - or respective state department approved career tech high school program (preferred)

Work Experience
Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion pharmacy (preferred)

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Skills
Electronic Medical Records (EMR)
Stocking Medications
Mathematically Proficient
Point of Sale Equipment Operation
Processing Prescriptions
Dispensing Prescriptions
Robotic Dispensing Systems
Prioritization
Performance Improvement
Packaging Medications
Insurance Claim Processing
Compounding Medications
Attention to Detail
Customer Service
Problem Solving
Active Listening
Verbal Communication
Written Communication
Professional Judgement
Diagnostic Testing
Medication Transport