Position: Studio Manager
KLW Fitness, a large multi-unit franchisee of BODY20 in Metro Atlanta, is currently seeking a top-tier leader for the position of Studio Manager (SM) for one of its boutique fitness studios. As an integral part of the leadership team, the Studio Manager will directly oversee the daily business operations, sales, profitability, and staff development while delivering brand consistency and superior customer service.
Who Are We?
Most people know you only use 10% of your brain. But most dont realize you only use 30% of your body. BODY20 is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your bodys muscles the way your brain does BODY20 helps every body work out to 100%.
BODY20 is the fastest growing fitness franchise in the US, has 40 studios open across the US in 16 states, and will have 19 studios operating in Metro Atlanta.
KLW Fitness, the largest multi-unit franchisee of BODY20 in Metro Atlanta, offers substantial career growth opportunities for the Studio Manager to take on increasingly senior role at the corporate/franchisee level as well as
mentorship for eventual business ownership.
At BODY20, we live what we believe.
That you shouldnt have to choose between fitness and family time.
That fitness should never compete with career.
That getting in shape shouldnt hurt.
That everybody should get the most out of life,
and every body is entitled to feel great.
Benefits/Perks

• We provide substantial paid training, certifications, and support to ensure your success
• Compensation includes competitive base pay, commission, and performance bonuses
• Free Studio Membership
• Product discounts
• Flexible schedule that works around educational or personal goals
• Fitness casual dress-code
• Passionate, collaborative work environment
• The opportunity to learn every aspect of the business to eventually become a Franchisee or Business Owner if desired

Responsibilities

• The Studio Manager works directly with Franchisee in support of studio operations and profitability
• Provide leadership through assisting with the ongoing development, training and support of the Sales Team and Coaches
• Responsible for achieving top-tier performance metrics including but not limited to revenue, inventory, payroll, cost controls and facilities maintenance
• Attend all directed monthly meetings and listen to all Corporate Webinars
• Ensure necessary staffing levels to satisfy studio demand while remaining within the studio budget
• Host weekly staff meetings as well as 1-on-1 monthly meetings with each Sales Associate and Coach
• Ensure that all front desk procedures are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Past Due Account Procedures, Customer Care calls, etc.
• Plan and promote special events for the studio monthly
• Responsible for ensuring that the facility is clean, maintained and operationally sound

Qualifications

• Thick skin and high emotional intelligence
• Relentless will to succeed
• 1-3 years of Customer Service experience with proven results
• 3-5 years of senior Sales experience in retail, box gym or boutique fitness segments
• Bachelors degree in business or a related field
• 3 years of general management experience
• Minimum experience operating businesses annual revenue of $500,000 or higher