Position Summary: Work with BJU Press materials to implement them in a digital environment and provide technical support to BJU Press customers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Prepare and upload new content received from BJU Press Digital Production & Distribution and other departments to online platforms.
• Maintain content of online platforms including making necessary revisions to online files, renaming and reorganizing content.
• Prepare files from Content Development for eTextbooks.
• Provide technical support for BJU Press products via phone/email to homeschool and Christian school users.
• Assist in design and testing of new technologies.
• Support Highfive video conferencing.
• Assist with writing guidelines and manuals on digital products for BJU Press employees and customers.
• Train BJU Press employees to use software for projects and products.
• Communicate new developments of online platforms to other departments and customers.
• Maintain knowledge of BJU Press products and services as well as educational philosophy and method.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent oral and written communication skills, especially in the area of explanation and description
• Problem-solving ability in the area of computer programs and performance
• Technical aptitude-able to infer connections between various applications, programs, and operating sytsems
• Ability to relate well with people
• Ability to work in a team environment
• Self-motivated to grow and learn
• Experience with solving computer-related problems preferred
• Experience with PC, Mac, iOS, and Android devices preferred
• Homeschool or Christian school experience a plus

BJU Press Employment Overview