As an Appointment Coordinator, you will be crucial in providing exceptional customer service and ensuring smooth appointment scheduling. Your attention to detail, strong communication skills, and ability to analyze customer needs will contribute to our team's success. Leads will be provided, and several opportunities for promotion and growth. You only need to focus on what you're producing rather than what the dealership is selling. If you enjoy interacting with customers, we encourage you to apply.

Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Schedule appointments and maintain the appointment calendar
- Provide excellent customer service and ensure customer satisfaction
- Enter and update customer information in the database
- Make outbound calls to confirm appointments or follow up with customers
- Analyze customer needs and recommend appropriate solutions

Experience:
- Previous experience in a customer service role is preferred
- Strong data entry skills with attention to detail
- Sales experience is a bonus

Please note that this is not a remote position. The successful candidate must be able to work on-site at our location.

We offer competitive compensation, vacation time, and benefits packages. Join our team and be part of a dynamic and growing company!

To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $17.28 - $20.81 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Decatur, IL 62521: Relocate before starting work (Required)

Work Location: In person