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BNED
Columbia, MO | Full Time
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Client representative
BNED Columbia, MO
$38k-47k (estimate)
Full Time 2 Months Ago
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BNED is Hiring a Client representative Near Columbia, MO

Job summary

Primary Objective of Position

MBS inSite Client Representatives are assigned to specific customers and are responsible for the customer care, technical support, and management of customization projects.

Client Representatives support our internally developed MBS Systems inSite suite of software and services.

Major Areas of Responsibility

Provide extensive direct telephone contact with customers providing technical support for MBS Systems inSite suites.

Manage customization projects by working with developers and creative designers on behalf of a customer.

Provision of web site management services on behalf of customers.

Research software problems and follow-up to all questions & problems.

Needs to be available for expanded working hours in January and mid-August through September.

Work in partnership with internal officesto ensure customer satisfaction.

Qualifications

Strong customer orientation. Ability to maintain positive customer contact and develop ongoing partnerships to strengthen mutually beneficial relationships.

Excellent interpersonal and communicationskills.

Ability to organize and manage multiple priorities.

Ability to work in a team environment with management, peers and marketing staff.

Ability to demonstrate good problem solving skills related to computer software applications.

Previous experience in : direct customer service, computer applications, or bookstore operations is desired.

Previous project management skills.

Ability to resolve issues related to Internet based or client-server applications.

EEO / AA Veteran / Disabled

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

04/28/2024

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The job skills required for Client representative include Customer Service, Problem Solving, Customer Care, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Client representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client representative positions, which can be used as a reference in future career path planning. As a Client representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client representative. You can explore the career advancement for a Client representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Representative job description and responsibilities

Provide excellent services and ensure client satisfaction.

03/28/2022: Passaic, NJ

Maintain positive and long term client relationships for business growth.

01/26/2022: Florence, AL

Develop client contracts and perform client negotiations to close sales.

03/19/2022: Evansville, IN

Client Representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/05/2022: Lynchburg, VA

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

03/23/2022: Lake Charles, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Representative jobs

A client representative speaks for, acts on behalf of and occasionally makes decisions for his client.

03/21/2022: Saint Petersburg, FL

Client Representatives have distinct personalities.

02/19/2022: Akron, OH

Client Representatives may be full-time or part-time.

02/16/2022: Youngstown, OH

Focus on Common Complaints & Provide Solutions.

02/10/2022: Queens Village, NY

Understand the customer’s expectations.

02/23/2022: Cleveland, OH

Step 3: View the best colleges and universities for Client Representative.

Butler University
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