Position : Service Valet Coordinator

Position Type : Full time

Hours : 7 : 30 AM- 5 : 30 PM, Monday - Friday

Reporting Manager(s) : Brittany DiFalco / Walter Modeen

Summary : The Service Valet Coordinator plays a crucial role in ensuring the efficient operation of valet services for the dealership's service, sales, and parts departments.

This position requires meticulous attention to detail, exceptional organizational skills, and a commitment to meeting and exceeding BMW Standards.

Responsibilities :

• Coordinate the timely pickup and delivery of clients' vehicles, managing a team of about 16 valet drivers.
• Supervise valet drivers during their downtime, assigning additional tasks as necessary to support dealership operations.
• Ensure all valet drivers understand and fulfill their responsibilities consistently.
• Maintain accurate records of vehicle check-ins and check-outs on a daily, weekly, and monthly basis for reporting purposes.
• Exceed client expectations by delivering exceptional valet services.
• Collaborate closely with the service and sales departments to prioritize client needs.
• Ensure all shuttle vehicles meet safety standards and are in good working condition.

This position offers full-time benefits, including health insurance, paid time off, and participation in the company's 401(k) retirement savings plan.

This role demands professionalism, excellent communication skills, and the ability to thrive in a fast-paced environment.

If you are dedicated to providing outstanding customer service and can effectively manage a team to deliver results, we encourage you to apply.

Last updated : 2024-05-18